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RDCO - Regional District of Central Okanagan

FREEDOM OF INFORMATION COMPLAINT

in regards to

North Westside Road

N.O.W.E.S.I. (Sugar Loaf) transfer station

COMMENT FORM AT THE BOTTOM

Blue Divider Line

THIS WEBPAGE IS STILL UNDER CONSTRUCTION AS THERE ARE EMAILS THAT NEED TO BE ADDED YET

You can click on each document on this webpage to read larger print.

Blue Divider Line

Freedom of Information Act request complainant BLOCKED from emailing Regional District of Central Okanagan

Blue Divider Line

Is another area subsidizing the North Westside Road transfer station??

In 2007 Sugar Loaf transfer station users paid a

$40.00 yearly utility bill

plus $41.43 yearly on their property tax.

Regional District of Central Okanagan April 21, 2008 email said there were approx. 763 paying N.O.W.E.S.I. (Sugar Loaf) transfer station users in 2008 x $81.43 = $62,131

Regional District records of 2007 says it collected $75,131 revenue in Garbage Collection Fees plus $135 in tag-a-bag sales

This is a difference of $13,000 revenue in 2007 collected in the "Garbage Collection Fees" account other than what N.O.W.E.S.I (Sugar Loaf) transfer station users could have possibly paid?

RE: $40.00 yearly utility bill

Feb 16, 2006 RDCO email says - 676 utility bills but 710 units contributing

April 21, 2008 RDCO email says - 763 utility bills

July 4, 2008 RDCO email says - 761 utility bills

 

These are the amounts found on N.O.W.E.S.I. (Sugar Loaf) users Rural Property Tax Notice for Waste/Environmt Mgt.

 2002 - $??
2003 - $??
2004 - $39.67
2005 - $39.11
2006 - $38.56
2007 - $41.43
2008 - $51.95

Email the figures that are missing if you have them.

Blue Divider Line

This is a very long story trying to get the "2007 jump in revenue" for "garbage collection fees" out of the Regional District of Central Okanagan through email and then through the Freedom of Information and Protection of Privacy Act in regards to the N.O.W.E.S.I. (Sugar Loaf) transfer station.

Why didn't the Regional District of Central Okanagan Communications Coordinator understand the complainants request for information for the NOWESI (Sugar Loaf) transfer station because in total there were 6 emails sent to the Regional District of Central Okanagan Communications Coordinator where the words "jump in revenue" were used.  Here are links to the 6 emails listed on this page. 1 | 2 | 3 | 4 | 5 | 6 

The complainant asked about extra revenue this time instead of jump in revenue

Office of the Information and Privacy Commissioner Form sent Feb 20, 2009
also mentions "jump in revenue"

In total there were 5 emails sent to the Regional District of Central Okanagan Communications Coordinator containing the words " Garbage Collection Fees"
page 1 | 2 | 3 | 4 | 5 

AND THE REGIONAL DISTRICT STILL DOESN'T UNDERSTAND THE REQUEST?

SOMETHING IS WRONG WITH THIS PICTURE!

JUST HOW SMART ARE THEY DOWN THERE?

Wanna see how smart they are down there? Click the next link.

Chief Administrative Officer

Blue Divider Line

The complainant was in touch with Castanet.net whom said they would provide a free service of broadcasting RDCO's meetings over the internet if RDCO had a sound system.

Blue Divider Line 

The emails started before July 2, 2008 when the complainant requested financial information from the Regional District of Central Okanagan in regards to the NOWESI (Sugar Loaf) transfer station but was not getting anywhere.  Its May 2009 and the complainant is still waiting for the answer.  The complainant felt the Regional District Communications Coordinator was incompetent not to be able to communicate the request to staff, and RDCO's Communications Co-ordinator was getting tired of the complainant asking for the information.  The communications co-ordinator suggested in so many emails that the complainant use the Freedom of Information and Privacy Protection Act.  The complainant unsuspectingly thought that was a great idea since getting nowhere with RDCO's Communications Co-ordinator.  So on July 2, 2008 the complainant requested through the Freedom of Information and Privacy Act the account information for the NOWESI (Sugar Loaf) transfer station.

It is no wonder people don't even bother to ask the Regional District for information, its because it is so very difficult to get.

The complainant was eventually blocked from emailing the Regional District of Central Okanagan due to so many emails and told to send all correspondence in the mail.  The complainant feels the Regional District of Central Okanagan is incompetent in that they do not understand how to reply to a question or a Freedom of Information Act request.

Read the story... if you can handle reading through all the emails!!!

--------------------------------------

Email from Communications Co-ordinator dated: Feb 1, 2006 10:06 AM
I also looked up some of the information you requested regarding garbage rates. They have been set out in Bylaws 581and 632 (establishing a $40 annual parcel tax) and Bylaw 876 (setting out a $12 rate for curbside recycling participants).

Bylaw 577 established the local service area to fund Solid Waste Management in the Central Okanagan.

--------------------------------------

Email from Communications Co-ordinator dated Feb 2, 2006 3:14 PM
Finance tells me that the figure is based on two things: the number of parcels and the actual budget amount required for Waste/Environment Management. The figure is determined by dividing the number of parcels into the amount required for the function Waste/Environment Management.

Communications Coordinator said in an email on September 24, 2008 that the complainant was trying to quote, "extrapolate data".  The Communications Coordinator told the complainant on Feb 2, 2006 that the number of parcels were used in the calculation, but the complainant still couldn't figure it out because it doesn't add up.  763 total parcels the Communications Coordinator said in an email on April 21, 2008 at 11:22 AM.  So if that is approx. how many properties contributed in 2007, then $40.00 yearly utility bill + $41.43 2007 parcel tax per property x the 763 properties = $62,131 and not $75,131 as shown as the figure for Garbage Collection Fees on page 1 of the year 2007 financial documents received.  Is some other area subsidizing N.O.W.E.S.I. (Sugar Loaf) transfer station and not using Sugar Loaf???  $75,131 - $62,131 = $13,000

The transfer station attendant earned approx the following amounts in the years 2002-2006.

Contract Services (includes the monitoring attendants wages)

2002 $  9,984
2003 $10,282 (increase $298 from 2002)
2004 $11,002 (increase $720 from 2003)
2005 $11,601 (increase $599 increase from 2004)
2006 $11,602 (increase $1 increase from 2005)

Why would contract services cost almost double in the the year 2007 you ask?
RDCO should pay the transfer station attendants wages directly instead of paying the Waste Company to pay the attendant.

2007 $20,170 (increase $8,568 from 2006)
2008 $21,663 (increase $1,493 from 2007)

TOTAL INCREASE BETWEEN 2006 and 2008 = $10,061

Dec 21, 2001 contract for the North Westside Ratepayers to run the N.O.W.E.S.I. (Sugar Loaf) transfer station.  The amount shown below was paid out as the attendants wages and the Ratepayers didn't receive money for their service.

Annual Payment
The Regional District agrees to pay the Association (North Westside Ratepayers Association) for the services provided pursuant to the agreement, the sum of $9,152.00 for each full year of the the term of this agreement payable in monthly instalments of $762.00 per month commencing January 1, 2002 for the first 11 months with the twelfth month being $770.00. (Such funds to be paid from the funds collected by the Regional District by a utility bill applied to all dwellings in the North Westside Fire Protection Area. This amount may be adjusted from year to year subject to negotiation and agreement).

Full Contract for the North Westside Ratepayers to operate the N.O.W.E.S.I. (Sugar Loaf) transfer station.

All contracts (BFI included) that we have copies of 2001 - 2008.

--------------------

Here is a letter where RDCO apologizes to the Office of the Information and Privacy Commissioner for not supplying information for the complainants FOI July 2, 2008 request above.  The complainant only complained to the OIPC about a portion of the July 2, 2008 request at first... the part in regards to the jump in 2007 revenue for garbage collection fees.  Later the other part of the request in regards to BFI contracts was still in need so asked again for the rest of the BFI contract through another FOI request dated April 24, 2009.  The complainant is still waiting for the contract and the reason for the 2007 jump in revenue on May 12, 2009?  Will the complainant ever get the information or will the complainant be blocked from emailing the Regional District as well as be blocked from the Freedom of Information Act??  The complainant honestly believes that the Regional District of Central Okanagan doesn't want residents to know what is going on in their neighborhood.  The Regional District does know that the complainant publishes the information to okanaganlakebc.ca which is all the more reason for RDCO to block the complainant.

Below is the BFI Contract January 2007 until May 2008 which shows that BFI is responsible to supply the transfer station attendant at Sugar Loaf transfer station

The Contractor shall provide all labour necessary for the operation and maintenance of the station owned by the Regional District during the term of this agreement and shall provide staff for operating of the station for approximately twenty hours per week or as otherwise agreed in writing by the parties.

Did not scan page 3-6

Did not scan page 8
(if you wish to see the pages not scanned, contact us here and let us know)

Where is schedule "A" and "B", as RDCO did not send this information.. it is a blank page.

---------------

 

------------------------------------

Email dated: Feb 3, 2006 3:54 PM
In further researching in order to try and help clarify which bylaws affect what service, I apologize and wish to correct an earlier misinterpretation on my part. As I am not in the Finance Department, I am learning about this. Bylaw 577 established the local service area to fund Solid Waste Management in the Central Okanagan. This bylaw establishes the parcel tax, which collects fees for Solid Waste Management programs and may not exceed $660,000 a year. This is the fee that relates to your Tax Notice line Waste/Environment Management and was $39.11 last year. This rate can fluctuate because it’s based on two things, the number of parcels and the actual budget amount required for Waste/Environment Management. Upon further research with the Finance Department, I again wish to correct my misunderstanding. While the budget for Waste/Environment Management rose slightly last year (approximately $3,000 more over 2004) your Tax Notice line for Waste/Environment Management went down last year to $39.11, because there were more parcels participating.

I also wish to correct my misinterpretation regarding Bylaws 581 and 632. These bylaws establish the user fees for garbage collection and relate directly to your Utility Bill for use of the Transfer Station, which is the method of garbage collection in your area. This user fee is set out in Schedule A as being $40 per year, sent as a utility bill semi-annually, hence the $20 semi-annual fee for January to June 2006.

--------------------------------------------

Subject: RE: Questions Questions Questions
From: Communications Coordinator
Sent: February 16, 2006 11:58 AM
To: North Westsider

 097.pdf | 097Detail.pdf | NWTransferLicence-Lease.pdf | NWRA Agreement.pdf

--------------------------------------------

Email dated: July 4, 2008 11:19 AM
These users as you know, are charged a combination of parcel taxes (which pay for all Solid Waste Management functions including Regional Waste Reduction Office and Westside Sanitary Landfill etc) and user fees through utility billing. The costs of the North Westside Transfer station are covered through a combination of revenue from the above, both parcel tax and utility billing.

--------------------------------------------

Subject: Utility bill - Waste Transfer Station Disposal
From: North Westsider
Date: Jan 25, 2006 3:08 PM 2006
To: info [at] cord.bc.ca

Re: Utility Bill (Account Number Removed)

I got a utility bill in the mail for "waste transfer station disposal charge". At the bottom of this bill it states "Any arrears outstanding as of Dec 15th, will be transfered to property taxes at that time"

I see on my property tax bill there are charges for "waste/environment mgt".

I feel that the utility bill for "waste transfer station disposal charge" from RDCO must be a mistake, as I have been paying for waste disposal for 3 years on my property taxes and it seems that is where the money is suppose to go since it does say on RDCO's utility bill "any arrears outstanding as of Dec 15th will be transferred to property taxes at that time".

If I am suppose to get two bills for waste disposal ... that is a waste of paper. I should pay for garbage service through my property taxes and not a separate utility bill. One or the other but not both. Thats what property taxes are for aren't they?

I should have a choice to opt out of garbage disposal as well. Is there a way for me to not use the Sugar Loaf mountain waste transfer station at all, and me not paying for something that I hardly ever get to use? I would rather use another dump all the time. I never get to use the waste transfer station at Sugar Loaf mountain because its never open during the times I end up going by. The transfer station is never open after noon hour ever, for one, and its only open 4 days a week. Its a 20 some km round trip for me to make a special trip to take my garbage to Sugar Loaf mountain from Valley of the Sun, and I can't afford the wear and tear and fuel in my large vehicle. I go to town right past the dump often, and I end up having to take my garbage elsewhere, where it is more convenient for me than the local dump. I have to pay for garbage at Armstrong where I usually take it, because the residence there pays for extra garbage at the curb. This dump is open 24/7 for me... much more convenient and I go there all the time anyway to do my laundry and visit. Can you please get back to me by email and let me know what can be done about my problem?

Thank You,
North Westsider

 

Subject: Utility Bill Rate
From: North Westsider
Sent: January 29, 2006 8:30 PM
To: Communication Coordinator

Hi Communication Coordinator:

I got a utility bill in the mail for "Waste Transfer Station Disposal Charge" in the amount of $23.43. My neighbour showed me her bill and the amount states $20.00. How come there is a difference?

North Westsider

RDCO's reply
Subject: Re: Transfer Station Billing
From: Communication Coordinator
Sent: Feb 1, 2006 10:06 AM

 

Subject: Bylaw 785 not on website
From: North Westsider
Sent: Monday, January 30, 2006 12:33 AM
To: Communications Coordinator

Hi again Communications Coordinator:

I was looking through the bylaws and I don't see North Westside Official Community Plan Bylaw 785. Can that be posted on the RDCO's website as well?

Consolidated Westside Road OCP
http://www.regionaldistrict.com/docs/bylaws//Planning Bylaws/Consolidated OCP Westside Road.pdf


Thanks
North Westsider

 

 In looking for bylaw #785 in the numerical bylaws link on RDCO's website, you will not find this bylaw.  Although there is a consolidated bylaw #785 on the alphabetical bylaws link webpage and on RDCO's planning webpage.

 

Subject: Forward: Bylaw 785 not on website
To: Communication Coordinator
Date: January 30, 2006 12:36 AM
From: North Westsider

Sorry Communication Coordinator:

I found Bylaw 785 on another page on the website under planning. It just looked like it was missing. Maybe a link should be put on the bylaw page (the page that lists all the bylaws) so that it doesn't look like it is missing.

Thanks
North Westsider

 

Subject: Re: Bylaw 785 not on website
From: Communication Coordinator
Sent: January 31, 2006 3:18 PM
To: North Westsider

Hi North Westsider

I got your previous requests regarding difference in your Transfer Station billing and information on the web regarding rates. I have forwarded both to our Regional Waste Reduction Office as I am not familiar with them.

A link to the North Westside Official Community Plan can be found in the Planning Services Official Community Plan page

http://www.regionaldistrict.com/departments/planning/planning_offcomplan.aspx

I hope this helps.

Cheers

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communication Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Bylaw #785

http://www.regionaldistrict.com/docs/bylaws/Planning Bylaws/Consolidated OCP Westside Road.pdf

 

Subject: Re: Transfer Station Billing
From: Communications Coordinator
Sent: Feb 1, 2006 10:06 AM
To: North Westsider

Good morning North Westsider

With the help of the Waste Reduction Office staff, we did some checking and found the discrepancy in the two bills is because you are being charged $3.43 for the month of December 2005 and $20.00 for all of 2006, which is normal annual rate. Presumably your neighbour was charged during 2005 for $20.00 and her bill for $20.00 recently received is for 2006.

I also looked up some of the information you requested regarding garbage rates. They have been set out in Bylaws 581and 632 (establishing a $40 annual parcel tax) and Bylaw 876 (setting out a $12 rate for curbside recycling participants).

Bylaw 577 established the local service area to fund Solid Waste Management in the Central Okanagan.

Hope this helps.

All the best,
Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communication Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

Garbage Disposal Bylaws in effect for 2009

Solid Waste Management Local Service Area Establishment Bylaw No. 577, 1993
established the local service area to fund Solid Waste Management in the Central Okanagan.

Garbage Collection User Rates Amendment Bylaw No. 876, 2000 - Amends Bylaw No. 581
(setting out a $12 rate for curbside recycling participants)

Garbage Collection User Rates Amendment Bylaw No. 632, 1995 - Amends Bylaw No. 581
(establishing a $40 annual parcel tax)

Solid Waste Management Regulation Amendment Bylaw No. 1253, 2009 - Repeals Bylaw No. 1162
Sets out many of the rules and regulations

Subject: Re: Transfer Station Billing
From: Communication Coordinator
Sent: February 1, 2006 2:49 PM
To: North Westsider

Thanks for the email back.

As most of your questions regarding billing are not my expertise, it's going to take me some time to get answers for those. However, please bear with me! I do understand though the rates for the transfer stations are on the second page of the application form to use the station.

I was able to find out generally that the rate for City of Kelowna pickup is higher than that of the transfer stations. However, I'm not sure about the exact rate for the City...it has its own website and handles its own information, in this area it is through the Works and Utilities Department. Apparently thought the appropriate City of Kelowna bylaw is 7173 for rates. For more information on City of Kelowna data I would suggest you contact the City Works and Utilities Department at 250-469-8600.

As for the website, we do try to think outside the departmental inside the RDCO box and tried to have our detailed site (approaching 500 pages plus documents) designed so that people can find most of what they are looking for as easily as possible, via things like Quick Links, menus for Residents, Business, Visitors and the Search Our Site function, all of which go to every page in the website. Unfortunately the search our site function doesn't currently work for the bylaws, as they were scanned into the system. We are discussing ways of rectifying that.

With the bylaw information, we thought that people would appreciate having an alphabetical title listing of bylaws, as that would likely be the way they would try to find information, numbered bylaws usually don't mean anything to anyone other than our staff. Once in the alpha index, you can use the search or find feature on the screen to type in a
word or two that you wish to search for and keep going until you find what you might be looking for. As we had more than 1,000 bylaws in place at the time the website was revamped and it was almost impossible to provide links to the actual bylaw from the alphabetical list. I have been trying, as the list is updated, to provide links directly to the bylaw for some of the more recent bylaws, so that you can click on the bylaw title (if it is underlined indicating a link) and go directly to that bylaw from the list, without having to leave the list. This process of updating with links is very time consuming and as I indicate, is being done gradually as time permits.

Regarding the questions you asked about the Electoral Area information.  You are in the Westside Electoral Area. That name was changed in 2003, amalgamating Electoral Area G (which covered everything from Lakeview to the North Westside) and Electoral Area Westbank, which some time before had been changed from Electoral Area H. The City of Kelowna is its own municipality, as is the District of Lake Country and the District of Peachland. They are members of the Regional District of Central Okanagan, along with the unincorporated Westside Electoral Area and Central Okanagan East Electoral Area (which was changed last year from Ellison/Joe Rich Electoral Area and previously named Electoral Area I). We do have a map of the general Central Okanagan on our Population, Map and General Information page (About Us menu button)

http://www.regionaldistrict.com/about/about_pop.aspx

Hope this helps.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communication Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Re: Transfer Station Billing
From: North Westsider
Sent: February 1, 2006 5:23 PM
To: Communication Coordinator

Thanks Communications Coordinator:

I wasn't sure how that worked ... the city is different than the regional district. I found what I was looking for, the City of Kelowna solid waste bylaw states the city rates as

* Effective January 1st, 2003 - $38.48 per year

* Effective January 1st, 2004 - $45.35 per year.

I have to find out if the current rate is the last 2004 rate posted on the City of Kelowna's website yet. I sent them an email. I didn't know that bylaws had the rates. Thats how much I know about this stuff.

http://www.regionaldistrict.com/images/about_electoralareas.jpg
This map does not show Electoral Area 'G' or 'H', or anything... thats what makes bylaws harder to understand. I don't know who the bylaw relates to. Some people probably have a heck of a time and end up emailing you in the long run.

Do you know what area is Electoral Area 'A', as the bylaw I am interested in states Electoral Area 'A'.

I'll eventually get there with your help. Thanks so much, again.

North Westsider

 

Subject: Re: Transfer Station Billing
From: Communication Coordinator
Date: Feb 2, 2006 3:14 PM
To: North Westsider

North Westsider

The map doesn’t show areas G or H because technically they no longer exist. The letter names for the Electoral Areas were changed back in 2003 with the amalgamation of the two areas into Westside Electoral Area. Basically Area G served the Westbank area and Glenrosa and Area H was the Lakeview Heights, West Kelowna and north to the RDCO border including the North Westside.

I did some research to find out where Area A was. It was primarily the Lake Country area. But when Lake Country became its own municipality in 1995, Area A disappeared. Areas B, C, D, E and F became parts of the City of Kelowna through amalgamation during the 70’s and they too disappeared when the City took them over.

Regarding the Transfer Station billing…I did double check with our Finance department and the $3.43 is the pro-rated amount for December 2005. We are trying with our bill provider to rectify the shortcoming of the Billing Period description line on the statement so that it accurately reflects the service period, and we do hope to have that rectified.

As for the tax bill question for waste management charges, Finance tells me that the figure is based on two things: the number of parcels and the actual budget amount required for Waste/Environment Management. The figure is determined by dividing the number of parcels into the amount required for the function Waste/Environment Management. As last year the budget amount required for Waste/Environment Management did not change, and as there was an increase in the number of parcels contributing, the $39.11 rate was lower than it was in 2004 ($39.67) and is the same rate paid by everyone in the Westside Electoral Area. If you would like more information, please contact our Finance Department (250-469-6242) to discuss taxation rates and utility billing.

Hope this helps.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: RE: Transfer Station Billing
From: North Westsider
Sent: February 3, 2006 12:52 PM
To: Communications Coordinator

Hellow again Communication Coordinator:

How can the utility bill for waste change you say $39.67 2004, and $39.11 2005,

if the bylaw states $40.00 even for everyone each year. You also told me below it is suppose to be $40.00 ($20.00 per each 6 month period). What does a bylaw mean? I thought it meant the law basically? How come my neighbors bill doesn't show $3.43 for Dec 2005 and their bill is $20.00 even? How come they don't have Dec on their bill and I do? I have a hard time understanding all this, as it so confusing?

You said "... $39.11 rate was lower than it was in 2004 ($39.67) and is the same rate paid by everyone in the Westside Electoral Area". If that is prorated for Dec it should be $20.00 divided by 6 months = $3.33 not $3.43, so is there interest of $0.10 on that amount of $3.43? If the amount is suppose to be $39.67 then amount would be lower than $3.33 and would be $3.31. I still don't get it?

About the electoral areas. It should be posted on the web what area is what electoral area and the story of how things changed, so people can understand what bylaw pretains to them. The bylaws all talk about electoral areas. It is a waste of your time to explain things to me and everyone else who asks, really! Much more efficient website with that information posted on it.

What is the use of having a website that is difficult. We should be able to search the bylaws, but you say we can't because they are (.pdf) format. Maybe the format should be in (.html) ... that way people can copy bits and pieces for their own information instead of printing out the whole page if they want to print something, and we can search through the documents and find what pretains more easily.

Thanks again Communications Coordinator,
North Westsider

 

Subject: Re: Transfer Station Billing
From: Communications Coordinator
Sent: Feb 03, 2006 3:54 PM
To: North Westsider

Hi North Westsider

I have just approved changes to our website bylaw index and bylaw searching function in an attempt to make it more user-friendly. I am waiting for a quote on the cost of making these improvements and I will advise when they are complete.

The line on your Tax Notice from the province that pertains to Waste/Environment Management that is $39.11 should not be confused with the separate Utility Bill you receive for use of the transfer station of $20.00 for six months. They are separate subjects and fees. The Tax Notice line is for funding programs associated with Solid Waste Management. The Utility Bill is for garbage collection.

The separate Utility Billing fee of $20 for six months is solely for the Transfer Station, the method of garbage collection in your area.

You registered for the first time to use the transfer station in December. Rather than send you one Utility bill for the pro-rated fee of $3.43 for the month of December 2005 for the use of the Transfer Station in December and another Utility Bill of $20 for the use of the Transfer Station from the January 2006 to June 2006 period, we sent you one utility bill of $23.43 covering both the December 2005 use and the six first six months of 2006. This way, you only receive one utility bill, rather than two.

In further researching in order to try and help clarify which bylaws affect what service, I apologize and wish to correct an earlier misinterpretation on my part. As I am not in the Finance Department, I am learning about this. Bylaw 577 established the local service area to fund Solid Waste Management in the Central Okanagan. This bylaw establishes the parcel tax, which collects fees for Solid Waste Management programs and may not exceed $660,000 a year. This is the fee that relates to your Tax Notice line Waste/Environment Management and was $39.11 last year. This rate can fluctuate because it’s based on two things, the number of parcels and the actual budget amount required for Waste/Environment Management. Upon further research with the Finance Department, I again wish to correct my misunderstanding. While the budget for Waste/Environment Management rose slightly last year (approximately $3,000 more over 2004) your Tax Notice line for Waste/Environment Management went down last year to $39.11, because there were more parcels participating.

I also wish to correct my misinterpretation regarding Bylaws 581 and 632. These bylaws establish the user fees for garbage collection and relate directly to your Utility Bill for use of the Transfer Station, which is the method of garbage collection in your area. This user fee is set out in Schedule A as being $40 per year, sent as a utility bill semi-annually, hence the $20 semi-annual fee for January to June 2006. As I mentioned earlier, the $3.43 also charged on the utility bill you received is for the month of December 2005, when you first signed up to use the transfer station.

Cheers,

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Info Needed
From: North Westsider
Date: Feb 10, 2006 10:35 AM
To: Communications Coordinator

Hi Communications Coordinator:

Where can I find the following information?

1. Can you give me the current figure? How many homes in the North Westside (Sugar Loaf and Traders Cove Transfer Station Areas) actually pay $40.00 per year for the transfer stations, is it 600 homes like it states on this page on RDCO's website?

The Regional Board gave approval to a five-year contract with the North Westside Ratepayers Association for the operation of the North Westside Road Waste Transfer and Recycling Station. For the past five years, the Ratepayers Association has administered the operation of this waste transfer and recycling station that services approximately 600 homes at the north end of Westside Road. The site was originally established when the Bouleau Dump was closed in 1996. Under the terms of the agreement the Regional District pays the Association a sum of $9,152.00 for each year and in return the association handles all the administration including staffing for four mornings a week.
http://www.regionaldistrict.com/docs/boards_committees/rpts/2001/dec_10_01.pdf

2. Are the ratepayers still paid $9,152.00 for administration of the Sugar Loaf Transfer Station.

Thanks Communications Coordinator,
North Westsider

 

Subject: Questions Questions Questions
From: North Westsider
Sent: February 13, 2006 2:05 AM
To: Communications Coordinator

Hi again Communications Coordinator:

I have so many questions because I can't seem to figure them out myself. I hate asking for help all the time, I'm sorry. I want to find the information myself, and I try, but it doesn't seem to work out, and I can't waste the rest of my life looking. Maybe it would be easier if
you just tell me?

You told me the following.

"The Waste/Environment Management charge funds the Westside Landfill, Solid Waste Management, Solid Waste Collection and Recycling Programs provided by the Regional District. You can find the specific budget items for these programs in the 2005-2009 Financial Plan on pages 34-37.
http://www.regionaldistrict.com/departments/finance/default.aspx

What I am trying to do is figure out the revenue and expense in more detail of the Sugar Loaf Transfer Station. I can't understand the general budget amounts on the net in the financial reports, its too confusing even for me who has taken bookkeeping in high school. I don't know that broken down amounts are even on RDCO's website.  I did look at what you showed me but I can't understand it. One amount was revenue, but it had brackets around the amount and usually brackets mean a negative amount. How can revenue be a negative amount? There was no revenue to begin with. I can't understand that. Here are some of the questions I have:

1. What and who pays for trucking the solid waste from Sugar Loaf  Transfer Station, the "Transfer Station Utility Bill" or the  "Waste/Managmnt rate we pay on our property tax notice? Ratepayers or  Regional District?

2. What exactly are we paying for in detail and amounts for the Sugar Loaf Transfer Station?

3. If Sugar Loaf Mountain Transfer Station is leased, as Waste Reduction Manager stated in her email to me, how much does the lease cost each year?

4. How much did trucking for the Sugar Loaf Mountain Transfer Station Cost in 2005.

5. What is the 2005 rate for the bin rentals at Sugar Loaf?

6. How much was paid to the North Westside Ratepayers in total to run the Sugar Loaf Transfer Station in 2005?

7. What amount is paid the station attendant?

8. What amount is paid for the administration?

9. What research were the Ratepayers given the $750.00 grant-in-aid
for in 2002.

10. I got a N.O.W.E.S.I. card with a pen mark over top of the number 6, from the Sugar Loaf Transfer Station attendant. Can you explain what that 6 means and how the card works?

11. What does the name N.O.W.E.S.I. Recycling Depot mean on the card I got from the station attendant.

12. Does N.O.W.E.S.I. Recycling Depot just apply to the recycling part of the dump or the whole thing?

13. I am confused between North Westside Sugar Loaf Transfer Station and N.O.W.E.S.I. Recycling Depot. Can you explain what the difference is, if there is one?

14. Who pays for the BFI bin at the Sugar Loaf Transfer Station, Ratepayers or Regional District?

15. What are the costs involved for the use of the BFI bin?

16. Waste Reduction Manager told me that curbside garbage collection was offered to residents in the North Westside, but it was rejected by residents. I feel curbside should never have even been considered out here. Who thought that one up, there's bears here! I read on RDCO's North Westside Official Community Plan that "there was a public desire to see more transfer stations in the North Westside area" and that "the city's objectives were to increase the number of new transfer stations and improve the operation of existing transfer stations." Policies were "to review alternative locations in the North Westside area where transfer stations can be established, and facilitate improved operations for those stations experiencing difficulty. Was anything regarding the transfer stations, ever offered to residents? And if not, why not?

17. If a review was done, what were the costs involved of alternate locations for transfer stations, and where were they going to be located?

18. How many North Westside residents pay the $40.00 per year utility bill for the Sugar Loaf Transfer Station ... can you break residents down into subdivisions?

19. Do residents pay a transfer station utility bill at Sugar Loaf plus pay at Traders Cove, if they want to use the traders cove transfer site sometimes, and sugar loaf sometimes? How does this work?

By the way, I am finding by doing a petition in the area for more transfer stations plus 24/7 access to be able to dump, that most residents feel much the same as they did in 1999. Difficulty with access to the transfer stations, a desire to see more transfer stations, and difficulty in what a person is permitted to drop off at the dump. We need to let people dump anything they need to dump at their local dump, and not have to drive all the way into Kelowna. If ten fridges pile up, instead of 10 trips to Kelowna, it could be one truck trip and
save residents 20 hours of time x $10.00 = at least $200.00 if they could use their time working instead of driving. It would save wear and tear on residents vehicles, fuel, air pollution, etc. costs. These savings may cover the extra cost of trucking it. But the best thing
would be to call a business that recycles fridges, and the business take parts they need and then recycle the rest of the fridges metal. I think they would probably pick up fridges for free, just for the parts.

I will be turning the petition in when I am finished going to all the houses I am going to go to, which includes; Fintry, Muir, Shalal Road and Valley of the Sun. I may petition Estamont residents yet. Depends on how things go. I have a petition at all the gas stations on Westside

Road and bulletins on the bulletin boards for the rest of the residents at Westshore, Killiney Beach and Estamont. After doing most of the petitioning, I have found residents aren't looking at the bulletin boards to even know about the petition. Only one person at Fintry saw  the bulletin and had signed the petition after it was posted on the board for over a week. Only two people didn't sign in Fintry so far and

I have a couple houses left. Most everyone in all the subdivisions I am going around to, are signing my petition. I have 29 signatures from Valley of the Sun and only one more home to visit. There were only 3 homes that didn't sign the petition in Valley of the Sun.

I will be presenting my petition to RDCO, the North Westside Ratepayers Association, and the North Westside Communities Association.

Thanks for any questions you can answer Communications Co-ordinator.

Thank You
North Westsider

 

Subject: RE: Questions Questions Questions
From: Communications Coordinator
Sent: February 16, 2006 11:58 AM
To: North Westsider

North Westsider

Re your email on February 10th asking about homes in the North Westside that pay the $40 annual utility fee for the Sugar Loaf transfer station. There are currently 676 utility bills sent out for the use of that transfer station.  However some properties may have a second suite or mobile home etc. on their property, as a result they are billed for the appropriate additional users ... so there are presently 710 units contributing the transfer station fee.

In regards to the questions asked by you in the February 13th email below:

1) The trucking of solid waste from the North Westside transfer station is paid for by the Regional District from funds received through the utility bill.

2) See the attached pdf's (097.pdf and 097Detail.pdf) for last years expenses for the North Westside Transfer Station.

3) There is $1.00 fee for the lease with the crown for the North Westside Road Transfer Station. The lease is for ten years and was just renewed March 10, 2005 with the Ministry of Sustainable Resource Management, License of Occupation No. 340827, to March 2015. pdf of
Lease Agreement attached (NWTransferLicense-Lease.pdf)

4) See the attached pdf's on 2005 expenses. ($25,698)

        097.pdf | 097Detail.pdf | NWTransferLicence-Lease.pdf | NWRA Agreement.pdf

5) I believe the bins are owned, not leased. The recycling bins are included in the BFI charges.

6) The amount as shown on the attached pdf's is $11,601.

7) The Regional District has a contract with the North Westside Ratepayers Association(current agreement runs from Jan 1, 2002 to December 31, 2006). pdf of the agreement is attached (NWRA Agreement.pdf) I'm not sure what they pay their staff. That information
would have to come from them. Contact Jeff Ellam email jeff_ellam [at] telus.net.

8) Same as above. The Regional District administration overhead costs were $2,237.

9) The $750 grant in aid to the Ratepayers Association was to offset insurance costs.

10) Please ask the attendant.

11) Please ask the attendant.

12) The whole operation, garbage collection and recycling collection at the depot is under contract to the Regional District.

13) The operators may have some reason to use two separate names. I believe the opportunity to bring recycled goods to this depot came after the depot was established as a waste transfer site. They may keep the two programs separate for the administration purposes. The garbage bins for instance were initially purchased by the society whereas I believe the recycling bins, including hauling costs were part of the recycling program costs and not the garbage hauling costs.

14) Bins are paid for by the taxpayer (Regional District) - from the utility charges collected from residents.

15) Costs for the BFI bins are included as part of the hauling contract.

16) The current site was at the request of area residents, and the community who preferred this method of collection over curb side. If community members are interested in reviewing alternative sites, or additional sites and the cost impacts on the community, the regional
district could be approached by the area residents and this request could be given further consideration. The current program has worked very well to date with both the Traders Cove and Sugar Loaf stations.

17) The cost to do a review in this area has not been determined. To do a proper analysis by an independent consultant with good public input would likely be in the order of $10,000.

18) All residents within the boundaries of the North Westside Fire Department function also participate in the waste transfer st.

19) No. Residents outside the North Westside Road Fire department boundary pay towards Traders Cove. Not both. If someone needed to use the Traders Cove station at times certain arrangements could be made. The intent of course is to ensure the waste is properly disposed of and that residents are aware of how much waste they are generating by imposing the 2 bag rule. As stated special arrangements could likely be made if there are a number of limited residents seeking the option to use both sites on different weeks.

A separate transfer station near the La Casa resort may be of value to residents in this area. Although the current program has worked extremely well the past many years, as the current program was a response to the request by area residents, including operating hours, there may be good reason to consider the possibility of additional service in this area as significant growth occurs in this area. Costs and sighting of a station are the greatest concern. Possibly a program in conjunction with the resort could be considered.

Thanks

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Recall: Questions Questions Questions
From: Communications Coordinator
Date: Feb 16, 2006 1:40 PM
To: North Westsider

Communications Coordinator would like to recall the message, "Questions Questions Questions".

 

Subject: Updated RDCO Response to Your Quieries
From: Communications Coordinator
Feb 16, 2006 2:05 PM
To: North Westsider

Hi North Westsider:

Please ignore previous email response to question 12 as under the contract with NWRA, the Regional District is paying the hauling fees of the recycling bins at the Sugar Loaf Transfer station through the parcel tax funding. The following response to question 12 is correct.

Thanks

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

Attached were  097.pdf | 097Detail.pdf | NWTransferLicence-Lease.pdf | NWRA Agreement.pdf

 

Subject: More info needed
From: North Westsider
Sent: February 20, 2006 1:32 AM
To: Communications Coordinator

Hi again Communications Coordinator:

The last information you sent me was very very helpful. Thank you so much. I guess some of the stuff I was looking for was not on the web...maybe thats why I couldn't find it. Its sure easier when I ask you straight out, and you tell me.

People are sure going to be disappointed in me now for you guys figuring out that we aren't being charged the recycling fee though... lol!

I am not sure on a couple of things yet though.

1. How many properties that belong to Sugar Loaf Transfer Station, pay the parcel tax of $39.11 (2005 rate) per year, that would go towards waste/environment management on our property taxes?  How many Traders Cove properties?

2. Can you tell me how many lots are in each subdivision of Fintry Delta, Muir Subdivision, Estamont, Ewings Landing, Killiney Beach, Westshore Estates, Shalal Road, and I think there are 145 lots in Valley of the Sun it shows on my map of lots.

3. Can you expand on the "Site Maintenance" charges for example North Westside Ratepayers Association rates for material Oct 05 of $1,061.00, Aug 05 misc $64.49, Oct 05 parking curbs Oct 20/05 $102.60, and Oct 05 rental $75.00. I'd like to know what exactly these charges were for. Does the Regional District have that information or do I need to get that from Ratepayers?
http://www.okanaganlakebc.ca/community/personal/westside/transferstation/097Detail.pdf

4. How much was collected per year through Bag Tags at $1.50 per bag at Sugar Loaf and how much at Traders Cove, or do I ask Ratepayers about Sugar Loaf?

5. In 2004 the actual value of "Site Maintenance" was $13,105.00. Can you supply me with a breakdown of the charges for this amount?
http://www.okanaganlakebc.ca/community/personal/westside/transferstation/097.pdf

6. Under Administration Fees "It says the Regional District shall handle the funds derived from the utility bill pursuant to Clause #3 and will charge an administration fee of $610.00 per year based a percentage of 3.5% of the budgeted operational funds." How did the Regional district arrive at the figure of $2,237.00 for administration overhead?

What was the amount of the budgeted operational funds? And what does the budgeted operational funds include; for example the operation of the landfill too or what. Is there a difference between "Administration fees" in the NWR Contract and "Administration Overhead in the 097.pdf"?

http://www.okanaganlakebc.ca/community/personal/westside/transferstation/NWRA Agreement.pdf

http://www.okanaganlakebc.ca/community/personal/westside/transferstation/097.pdf

7. What are the costs for WCB and who pays, and does that amount come out of parcel taxes or utility bill?

8. When it is mentioned "parcel taxes", that means waste/environment management amount on our rural property tax notice, does it not? Or is that general revenue from property tax?

10. What funds (waste/environment management or utility bill) for the following:
Office Supplies $129
Site Maintenance $2,243
Liability Insurance $1,500
2005 Insurance $1,240 (What is this insurance for)
Administration Overhead $2,237
Recycling

11. Do Ratepayers pay for any insurance or WCB out of the $11,601 they are paid to run the transfer station?

Thanks again Communications Coordinator,
North Westsider

---------------------

RDCO's reply

Subject: Re: More info needed
From: Communications Coordinator
Date: March 3, 2006 10:19 AM
To: North Westsider

 

Subject: Re: More info needed
From Communications Coordinator
Date: Feb 20, 2006 9:07 AM
To: North Westsider

When I have answers to these questions, I will reply.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Broken Links
From: North Westsider
Sent: March 03, 2006 12:31 AM
To: Communications Coordinator

Hi Communications Coordinator:

These links on the Bylaws index web page don't work. http://www.regionaldistrict.com/departments/admin/admin_bylawsindex.aspx

Growth Management Strategy Bylaw No. 851, 1999
http://www.regionaldistrict.com/docs/bylaws/Bylaws/Bylaw0851.pdf

North Westside Official Community Plan Bylaw No. 785, 1999
regionaldistrict.com/Bylaw0785.pdf link doesn't work anymore so here is Consolidated Bylaw No. 785

Thanks again Communications Coordinator,
North Westsider

 

Subject: Info Requested
From: North Westsider
Sent: March 3, 2006 9:42 AM
To: Communications Coordinator

Hi Communications Coordinator:

I didn't exactly understand this correction. Are we suppose to pay the recycling fee of $12.00 on top of the $40.00 utility bill, or do we just pay the $40.00 utility bill by itself now with this correction?

Your email said:

Please ignore previous email response to question 12 as under the contract with NWRA, the Regional District is paying the hauling fees of the recycling bins at the Sugar Loaf Transfer station through the parcel tax funding. The following response to question 12 is correct.

12) The whole operation, garbage collection and recycling collection at the depot is under contract to the Regional District.

__________________________________
Previous Email Response

12. Does N.O.W.E.S.I. Recycling Depot just apply to the recycling part of the dump or the whole thing?
The whole operation, garbage collection and recycling collection at the depot is under contract to the Regional District. As a result of your inquiries regarding utility billing charges, it appears there might be a discrepancy in utility bill rates charged for North Westside transfer station users...as it appears that users of that transfer station are getting both solid waste collection and recycling. However, they are only being charged the $40 annual fee for garbage collection, yet receiving recycling service as well at the North Westside transfer station. While ratepayers using the Traders Cove Transfer Station are also paying the utility bill fees of $40 annually for garbage collection and the additional $12 annual fee for recycling collection ($52 per year or $26 twice a year), this will now be reviewed by our staff regarding North Westside transfer station utility charges.

Thank you,
North Westsider

 

Subject: Re: Broken Links
From Communications Coordinator
Date: Mar 3, 2006 9:45 AM
To: North Westsider

Thank you. The links have now been fixed. As they are Planning Bylaws, the links now go to the Consolidated versions of each bylaw. Please note that the North Westside OCP was amended as of last Monday night’s meeting. The amendments have not yet been included in the bylaw on the website and when I receive the new consolidated version of the bylaw from the Planning Services Department, I will replace the present one. Until this has been consolidated into a new version, you can find the text amendments in the January 30th Board agenda file, Item 6.3b Bylaw 785-13 Stream Habitat Protection http://www.regionaldistrict.com/docs/boards_committees/agnd//2006%20Agendas/2006-01-30/Item%206.3b%20%20Bylaw%20785-13%20Stream%20Habitat%20Protection.pdf


Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Re: Info Requested
From Communications Coordinator
Date: Mar 3, 2006 9:52 AM
To: North Westsider

The $40 annual utility bill fee for the transfer station remains in place, unchanged, as the contract with the North Westside Ratepayers says the Regional District will pay the hauling costs of recycling from the parcel tax levy. So at the present time under the existing contract there is no additional fee for recycling, it is covered through the funds collected from the parcel tax Waste Management levy.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Re: More info needed
From Communications Coordinator
Date: March 3, 2006 10:19 AM
To North Westsider

North Westsider

Here are the answers to your latest inquiries. We have been more than willing to provide answers to your many questions, but please understand these are starting to get much more detailed and time consuming than regular public inquiries and that further questions requiring more staff time could fall under the Miscellaneous Fees and Charges Bylaw No. 1129 or require a Freedom of Information Act request (Bylaw No. 611) and there could be costs involved with providing this information.

1) All properties within the Westside Electoral Area pay the parcel tax for Waste/Environmental Management.

2) This information is not readily available. You could go onto the GIS map system on the RDCO website and count the lots in each of these areas or if you would like maps provided, under Bylaw No. 1129, black and white maps could be provided at a cost of $3.00 each.

3) Please ask Ratepayers. Invoices could be provided at cost, under Bylaw No. 1129.

4) Please ask Ratepayers.

5) See attached pdf. 097 2004 site mtce.pdf

6) The Administration fee function noted in the contract was at the
start of the contract. Part of the Administration fees is levied against
all functions of the Regional District and includes costs associated
with overhead in the Administration, Finance and Human Resources
departments.

7) The utility bill contributes to this amount as the RD has a contract with the Ratepayers to operate the transfer station.

8) Yes, parcel taxes means the Waste/Environmental Management amount on the rural property tax notice.

9) No question nine provided.

10) The utility billing funds those items.

11) Yes.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

--------------------------------

Question was asked:

Subject: More info needed
From: North Westsider
Sent: February 20, 2006 1:32 AM
To: Communications Coordinator

 

Subject: Transfer Station Petition
From: Westsider
Sent: March 08, 2006 11:01 PM
To: Communications Coordinator

Hi Communications Coordinator:

I am pretty much finished my petition to ask for more transfer stations added to the North Westside, as soon as possible. Hopefully before the summer because of the bear problem here at Valley of the Sun. I have gone to each resident that is living here now in the winter at Valley of the Sun, Fintry, Muir, and Shalal Road.

If it is too costly for residents to have a transfer station in each of the subdivisions, then I would like to see at least one more transfer station between Fintry and Valley of the Sun. How about Shalal Road or the Shorts Creek Firehall?

I never go to Kelowna, so having a transfer station at LaCasa is fruitless for me, I would still have to go out of my way too much from Valley of the Sun. The transfer station needs to be somewhere nearer to Fintry and Muir and Shalal and Valley of the Sun, for us to share. It should go next to a subdivision, say at Muir and Fintry or in between Fintry and Valley of the Sun. The transfer station needs to be open 24/7. Keys could be issued to residents. An attendant could go around once every few days and fix things up at each of the transfer stations. No need for a full-time attendant at each station. People don't need to drive into a transfer station fenced compound. Just the bins need to be in a fenced compound because of the bears.

I figure if I paid another $40.00 per year for one more transfer station nearer to my subdivision, that I would save at least $116.00 per year on fuel, if I went to the dump each week for 52 weeks per year and spent $3.00 each time on fuel. $3.00 is a conservative figure for me, I drive a full size AWD van that costs approx. $10.00 per hour to drive, so my gas is more like $5.00 each trip to the dump of 20 km's or more.

I want to snail mail copies (or do you need the originals) of my petition, to the correct dept and head person. Would that be Waste Reduction Manager? Can you give me the name of the person or dept and the address, to make sure I don't get it wrong.

Thanks, Communications Coordinator ..... you have been very helpful and I am sorry I had to ask you all those questions.

North Westsider

 

Subject: Re: Transfer Station Petition
From: Communications Coordinator
Sent: March 09, 2006 8:44 AM
To: North Westsider CC: Waste Reduction Manager

Hi North Westsider

You can send your petition copies to Waste Reduction Manager, Regional District of Central Okanagan, 1450 KLO Road, Kelowna, B.C. V1W 3Z4. I have talked with Waste Reduction Manager to advise her of your intention and sent her a copy of your email and my response.

Cheers

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communication Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

 

 

Subject: Did "Contact Price" rise that much?
From: North Westsider
Sent: April 15, 2008 1:54 PM
To: Communications Coordinator

To Communications Coordinator:

There seems to be a large difference in the new contract price. Are you sure these numbers below are correct?

YOU SAID IN AN EMAIL:
The annual rates of the existing contracts are: $55,000 for the North Westside transfer station and $35,000 for the Trader’s Cove transfer station. These rates may be adjusted up or down depending on the volume of garbage, recyclables and yard waste dropped off. So if there’s less dropped off, the rate goes down accordingly. If there’s more dropped off, the rate would be adjusted accordingly.

FROM REGIONAL BOARD SPECIAL MEETING APRIL 10, 2008
The cost of operating the Trader’s Cove and North Westside transfer stations will be $525,000 and takes into account higher fuel and labour costs since the last contract was awarded five years ago.

Thank You,
North Westsider

 

Subject: Re: Did "Contract price" rise that much?
From: Communications Coordinator
April 15, 2008 2:04 PM
To: North Westsider

Thank you for your email. I’m afraid that as this is my sixth email response to you in two days I can’t respond to any further emails today as I have other work to do.

The figures are correct.

The $525,000 price for the two transfer stations is the total price for the next five years starting this July. If you take the $55,000 per year for North Westside and $35,000 per year for the Trader’s station…that’s $90,000 per year for both under the existing contract…Multiply that by five years and you get a total for both over the last five years of $450,000.

The explanation for the increase in costs in the new contract is in the report (higher labour and fuel costs) that was presented and adopted by the Regional Board at its April 10th Special meeting. Here’s the link:

http://www.regionaldistrict.com/docs/boards_committees/agnd/2008 Agendas/08_04_10 Special Meeting/Item 1.1 Recycling Depot and Transfer Station Contract.pdf

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Paying Users of Transfer Stations
From: North Westsider
Sent: April 16, 2008 7:26 AM
To: Communications Coordinator

To Communications Coordinator:

How many paying users are there currently at Sugar Loaf Transfer Station?

How many paying users are there currently at Traders Cove?

Thank You,
North Westsider

 

Subject: Re: La Casa transfer station
From: Communications Coordinator
Date: April 16, 2008 10:06 AM
To: North Westsider

Thank you for your email.

I will respond once I am able to get the information you’ve requested.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: communications coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

----------------------------

reply was made on April 21, 2008 11:22 AM

 

Subject: Illegal Dumping truck expense
From: North Westsider
Sent: April 16, 2008 2:44 PM
To: Communications Coordinator

To Communications Coordinator:

I was reading that there is a new truck that picks up illegal dumping that can travel in the bush. How much did that vehicle and the special compactor that sits on the back of it cost? What year was it purchased? Is this expense shown on RDCO's website?

Thank you
North Westsider

 

Subject: Re: Paying Users of Transfer Stations
From: Communications Coordinator
April 21, 2008 11:22 AM
To: North Westsider

Good morning

Thank you for your patience in my ability to respond to your original inquiry on April 16th.

There are 763 homes contributing to the North Westside transfer station. The existing properties at La Casa are not currently contributing to the existing transfer station as they have their own commercial pick up in place. However, when the new La Casa transfer station is in place, these properties will begin contributing to the cost of the North Westside transfer stations (existing one at Sugar Loaf and La Casa). At total build out there will be 450 plus properties at La Casa contributing to the North Westside transfer stations.

There are 229 homes contributing to the Trader’s Cove transfer station.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Illegal Dumping truck expense
From: Communications Coordinator
April 22, 2008 1:29 PM
To: North Westsider

As the truck and compactor mechanism was purchased by a private contractor, OK Environmental Waste Systems, I don’t know how much it cost. Under the contract approved by the Regional Board at its special meeting April 10th, the new contract begins July 1st this year. The cost of illegal dumping clean up remain about the same as in 2007 ($17,000 per year) but the contractor is adding the service of this new ¾ ton four wheel drive truck with the 12 cubic yard refuse compactor, assisting personnel collect and load large items and will be especially useful to access remote locations.

Here is a link to the Recycling Depot and Transfer Stations and Illegal Dumping Clean Up contract as presented to the Regional Board meeting April 10th.

http://www.regionaldistrict.com/docs/boards_committees/agnd/2008 Agendas/08_04_10 Special Meeting/Item 1.1 Recycling Depot and Transfer Station Contract.pdf

Your reference to reading about this may be from the Board Reports that you receive after each Regional Board meeting. The last edition included an item on this contract.

http://www.regionaldistrict.com/docs/boards_committees/rpts/2008/08_04_10brdrpt.pdf

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Waste Disposal Fee Removal
From: North Westsider
Sent: June 19, 2006 1:35 PM
To: Communications Coordinator
Cc: Waste Reduction Manager

To the Regional District of Central Okanagan:

I wish to opt out of the Regional District of Central Okanagans garbage service as I am unable to use it.  I also wish to have the landfill fees taken off my taxes as well, as I am currently using the North Okanagan Regional Districts landfill of which NORD should receive the waste disposal fees and not RDCO. Can you remove last months fees as well. I haven't gone there for a few months now.

As far as I can tell, the garbage situation is not going to change immediately and why should I pay for something I can't use and have to pay elsewhere for.

Thank You,
North Westsider

 

Subject: Re: Waste Disposal Fee Removal
From: Communications Coordinator
Sent: June 19, 2006 3:03 PM
To: North Westsider

North Westsider, thanks for your email. I see that you have cc'd our Waste Reduction Office Coordinator. Waste Reduction Manager will contact you regarding your request.

Cheers

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Re: Waste Disposal Fee Removal
From: Communications Coordinator
Sent: June 19, 2006 3:45 PM
To: North Westsider

I spoke with Waste Reduction Manager this afternoon and she will reply. She has been
quite ill over the past few weeks and has not been in a position to reply to anyone's email.

Communication Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC V1W 3Z4
Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website www.regionaldistrict.com

 

Subject: Re: Waste Disposal Fee Removal
To: Communications Coordinator
Sent: June 19, 2006 3:43 PM
From: North Westsider

Waste Reduction Manager does not seem to be responding to my emails anymore ...
maybe you could reply to my emails?

Thank You,
North Westsider

 

 

Subject: Re: Waste Disposal Fee Removal
From: North Westsider
Sent: June 19, 2006 3:51 PM
To: Communications Coordinator

It was nice of the city to tell me that ... I thought maybe Waste Reduction Manager was being ignorant, after all Waste Reduction Manager did read my email and didn't reply. The city should have a replacement person to take care of business if Waste Reduction Manager is too ill to do her job.

Thank You,
North Westsider

 

 

 
Subject: Waste Reduction Program
From: North Westsider
Sent: June 23, 2008 10:59 AM
To: Communications Coordinator
Subject: Waste Reduction Program

To Communications Coordinator:

According to the Waste Reduction Program Budget on page 35 of the 2008 financial plan
http://www.regionaldistrict.com/docs/finance/2008finplan.pdf

What portion of this parcel tax does Central Okanagan West pay, or do they pay anything towards this program?

Thank You,
North Westsider

 

Subject: Re: Waste Reduction Program
From: Communications Coordinator
Date: June 23, 2008 4:05 PM
To: North Westsider

Regarding the Waste Reduction Program budget (Page 35 of the 2008-2012 Financial Plan) under the Revenue section, the $41,983 listed for parcel taxes is the amount provided by the two electoral areas for this (Central Okanagan East and West). In talking with Finance staff, the amount from Central Okanagan West will be $28,494.

Regarding the Solid Waste Collection Program budget (Page 36 of the Financial Plan) under the Revenue section, the $138,507 listed for parcel taxes is the amount provided by the two electoral areas for this (Central Okanagan East and West). In talking with Finance staff, the amount from Central Okanagan West will be $94,005.

Regarding the Recycling Program budget (Page 37 of the Financial Plan) under the Revenue section, the $46,862 listed for parcel taxes is the amount provided by the two electoral areas for this (Central Okanagan East and West). In talking with Finance staff, the amount from Central Okanagan West will be $31,805.

There are 3,126 parcels in the Central Okanagan West Electoral Area. The total parcel tax revenue for these three programs from the Central Okanagan West Electoral Area is $154,299 or 67.87% of the $227,352 total for these three programs from the two electoral areas. Central Okanagan East has 1,480 parcels contributing $73,053 or 32.13% of the total cost of the three programs parcel tax revenues.

Cheers

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

From: North Westsider
Sent: June 27, 2008 11:00 PM
To: Communications Coordinator
Subject: La Casa transfer station

To Communications Coordinator:

If the La Casa transfer station were to open today, how many La Casa properties would be helping contribute to the expense of the new La Casa transfer station?

Thank You,
North Westsider

---------

Communications Coordinators reply June 30, 2008 10:48 AM

See also email sent on June 30, 2008 11:16 AM, "How many La Casa's properties contribute to La Casa's current garbage disposal system?"

 

Subject: .pdf files not searchable
From: North Westsider
Sent: June 29, 2008 4:59 PM
To: Communications Coordinator; Jim Edgson - RDCO; Jim Edgson-Home

To Communications Coordinator and Jim Edgson:

We need a better search function on RDCO's website. If I type the words "North Westside Road Transfer Station" I only get two links that come up and none of the links include minutes of the meeting. I know for a fact there is much more information about the North Westside Transfer station that does not come up in the search function of RDCO's website. For example this link does not come up in the search and it contains the words "North Westside Road Transfer Station" http://www.regionaldistrict.com/docs/boards_committees/eng/mins/2006/March_23_06.pdf

The search function is not working properly most likely because RDCO is using .pdf documents which are not as searchable. This is very frustrating to have to peruse every document to find anything regarding the transfer stations.

I suggest that RDCO get rid of the (.pdf) as these type files are also very cumbersome to download when you are on dial-up internet as we are in the North Westside which (.html) files are not cumbersome. The other thing is that everyone needs to install extra software to view (.pdf) which is very difficult for some to install extra software.

.html files are searchable so that is why I suggest that RDCO go with .html files to post documents on RDCO's website instead of .pdf.

Is there any way that RDCO can change this so that the search function will work properly?

Thank You,
North Westsider

 

Subject: Re: .pdf copy paste feature
From: Communications Coordinator
Date: June 30, 2008 9:04 AM
To: North Westsider

Thank you for sharing your concern. We will have our technicians investigate as this is the first contact we’ve had with anyone concerned about the search function. As I have explained to you many, many times in the past, documents that are scanned as pdf’s are not searchable in a word search. As most of our documents are electronically scanned, word searches will only work if the words you are searching for are in the title of the document. Pdf documents on our website that are created electronically and not scanned, are completely word searchable. This is a standard practice by local governments, to scan lengthy documents as it is both efficient and cost effective.

We will not be changing to .html files as you suggest as this would be an extremely onerous, costly and time consuming effort.

Sincerely

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

From: North Westsider
Sent: June 30, 2008 9:32 PM
To: Communications Coordinator
Subject: .pdf's

To Communications Coordinator:

I was reading that if I can't copy and paste text from a .pdf, that the author may have set restrictions so that I can't copy and paste it. I notice this about the 2008 .pdf's. .pdf's from other years I can copy and paste. Can RDCO please not set restrictions on the copy and paste function of the .pdf.

I feel what is the use in having a search function on RDCO's website if it is broken and doesn't work properly. How are residents suppose to be able to use RDCO's website if it doesn't work and its broken? What is the use in having a website that is only half functioning?? I would really appreciate it if RDCO's website was not broken and it was functioning so that people can actually use it. If RDCO's website doesn't work properly then I do not wish to pay tax for a website that does not work correctly.

You complain about me sending you so many emails all the time. Maybe that is why I send you so many emails, its because I have to always ask you so many questions ... did you ever think of that??

Thank you,
North Westsider

 

Subject: Re: La Casa transfer station
From: Communications Coordinator
Date: June 30, 2008 10:48 AM
To: North Westsider

400 plus. NOTE** (TWO DIFFERENT FIGURES)

Nothing has changed since you asked this question on April 16th….below is the email response to you at that time.

---------------------------------------

Subject: Re: Paying Users of Transfer Stations
From: Communications Coordinator
April 21, 2008 11:22 AM
To: North Westsider

Good morning

Thank you for your patience in my ability to respond to your original inquiry on April 16th.

There are 763 homes contributing to the North Westside transfer station. The existing properties at La Casa are not currently contributing to the existing transfer station as they have their own commercial pick up in place. However, when the new La Casa transfer station is in place, these properties will begin contributing to the cost of the North Westside transfer stations (existing one at Sugar Loaf and La Casa). At total build out there will be 450 plus properties at La Casa contributing to the North Westside transfer stations.

There are 229 homes contributing to the Trader’s Cove transfer station.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

------------------------------------------------------------

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: La Casa transfer station
From: North Westsider
To: Communications Coordinator
Sent: June 30, 2008 11:16 AM
From: North Westsider

To Communications Coordinator:

At this point in time June 2008, how many La Casa's properties contribute to La Casa's current garbage disposal system? What is La Casa paying now per year for their garbage disposal?

If the La Casa Transfer Station were to open tomorrow, would all 497 La Casa properties be contributing the $40.00 yearly transfer station fee for North Westsiders, or how many La Casa properties would be contributing utility bill payments of $40.00 immediately as if the La Casa transfer station were to open tomorrow?

Thank you,
North Westsider

See also email sent: June 27, 2008 11:00 PM

 

Subject: .pdf copy paste feature
From: North Westsider
Sent: June 30, 2008 2:08 PM
To: Communications Coordinator

To RDCO Communications Coordinator:

Why is it that some .pdf documents can be copied and pasted from to
notepad, and some .pdf's cannot?

Thank You,
North Westsider

 

Subject: Re: .pdf copy paste feature
From: Communications Coordinator
June 30, 2008 3:09 PM
To: North Westsider

As I mentioned, most of the pdf documents on the website are scanned into the pdf format, which is similar to taking a jpeg image of each page when it is scanned. Unfortunately, this pdf format cannot be transferred to notepad, as it is an image, not electronic text. Pdf
documents that are electronically created from say an original Microsoft Word document, turned into a pdf by using Adobe, can be copied and pasted into notepad.

For example, all reports to the Regional Board meetings, Governance and Service committee reports and all bylaws that are signed and all minutes that are signed, are scanned documents. It is done this way for efficiency and speed of creating the document rather than taking all the electronic files for each report, adding in maps etc or adding in signed bylaw pages. This would be very time consuming and inefficient and as a result costly.

As for another one of your earlier email replies and questions, I don't have any other access than anyone else using our website. However, when searching for bylaws, I do use the Bylaws Index and then use the Edit, Find on this page feature to type in words that may be in a bylaw title. When it comes to reports for Board and Governance and Services Committee meeting, when naming the pdf document, I try to closely mirror the naming on the Agenda using words that best describe the document. It's not a perfect solution, but I do the best that I can and it generally seems to work for 99% of the users of our website as I might receive one or two inquiries a year from people asking about the search function. We are the only local municipality that I know of that provides access to every bylaw created in the past 40 years of our history. There are thousands of pages and documents that are accessible on our website and most are easily accessible using key search words or the specific bylaw index function, which also links directly to each bylaw.

For those who would rather visit us in person, we also provide the actual printed copy of the bylaws and reports, minutes etc. over the counter during regular office hours. However, as a convenience, almost every report or document that is available over the counter can be accessed on our website.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

 

Subject: .pdf's
From: North Westsider
Sent: June 30, 2008 9:32 PM
To: Communications Coordinator

To Communications Coordinator:

I was reading that if I can't copy and paste text from a .pdf, that the author may have set restrictions so that I can't copy and paste it. I notice this about the 2008 .pdf's. .pdf's from other years I can copy and paste. Can RDCO please not set restrictions on the copy and paste function of the .pdf.

I feel what is the use in having a search function on RDCO's website if it is broken and doesn't work properly. How are residents suppose to be able to use RDCO's website if it doesn't work and its broken? What is the use in having a website that is only half functioning?? I would really appreciate it if RDCO's website was not broken and it was functioning so that people can actually use it. If RDCO's website doesn't work properly then I do not wish to pay tax for a website that does not work correctly.

You complain about me sending you so many emails all the time. Maybe that is why I send you so many emails, its because I have to always ask you so many questions ... did you ever think of that??

Thank you,
North Westsider

Communications Coordinator reply July 02, 2008 "Thank you for your email."

 

 

 

Subject: Properties with homes
From: North Westsider
Date: July 1, 2008 9:16 AM and 9:17 AM
To: Communications Coordinator:

To Communications Coordinator:

How many properties have homes built on them in Westshore Estates, Killiney Beach, Estamont Beach, Ewings Landing, Valley of the Sun, Lower Fintry, and Upper Fintry?

Thank You,
North Westsider

 

Subject: Transfer Station Billing
From: North Westsider
Date: July 1, 2008 9:55AM
To: Communications Coordinator and Waste Reduction Manager

To Communications Coordinator and Waste Reduction Manager:

Are there any North Westside Road properties with homes that do not pay the utility bill for the Sugar Loaf or Traders Cove transfer stations and if so how many, and for what reasons do they not pay?

How many properties are there with homes on them in the North Westside Road area from Westshore Estates to Fintry?

What does the characters N.O.W.E.S.I. mean? Is N.O.W.E.S.I. 2008 financial budget document include both the Traders Cove and Sugar Loaf transfer stations?

N.O.W.E.S.I. Transfer Station (page 38)
Revenue $57,643
http://www.regionaldistrict.com/docs/finance/2008finplan.pdf
Where all does this Revenue $57,643 come from and can you send me some website links or files that shows me what exactly the 2007 revenues and expenses were for? I wish to see the details.

Your email said:
properties contribute to Sugar Loaf = 763
properties contribute to Traders Cove = 229
Total = 992 properties

992 properties x $40 year utility billing = $39,680
$57,643 revenue 2008 budget minus $39,680 revenue from utility bill = $17,963
Where does this extra Revenue come from??

Approx. how many La Casa homes are now sold, do you know?

If La Casa joins in the North Westside transfer station billing with a new transfer station at La Casa, will each and every one of the 497 La Casa lots automatically have to start paying the garbage utility bill $40.00 per year with lot sold or not as soon as we amalgamate, or will La Casa properties have to start paying the utility bill only at the time the lot is sold, or when will La Casa properties have to start paying the transfer station billing?

Currently how does RDCO start billing North Westsiders for the Sugar Loaf Transfer station, does RDCO wait until someone phones RDCO and inquires about where to take their garbage or goes down to use the transfer station before RDCO starts billing them, or is it automatic billing to each property with a home on it in the North Westside?

Thank You,
North Westsider

 

Subject: Tag-a-bags
From: North Westsider
Date: July 1, 2008 6:17 PM
To: Communications Coordinator and Waste Reduction Manager

To Communications Coordinator and Waste Reduction Manager:

How many tag-a-bag tags were sold at:

1. Sugar Loaf Transfer Station
2. Traders Cove

during 2004, 2005, 2006, 2007

Thank You
North Westsider

Reply from Communications Coordinator Sent: July 02, 2008 8:47 AM

Reply from Communications Coordinator Sent: July 4, 2008 11:19 AM

 

Subject: Re: .pdf's
From: Communications Coordinator
July 02, 2008 8:04 AM
To: North Westsider

Thank you for your email.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: La Casa transfer station
From: Communications Coordinator
July 02, 2008 8:43 AM
To: North Westsider

You should direct your inquiries regarding properties, rules and regulations etc. at La Casa to their strata or strata management company. I don’t have that information.

As I’ve said in previous emails regarding this, there are 400 plus (I don’t have the exact number and I’m sorry but I’m not able to spend more time tracking this down) properties that have been sold to private owners at La Casa. If and when the transfer facility is in place, these properties that are sold and any subsequent that are sold would begin to be billed for the utility fee.

I respectfully ask that any further inquiries regarding this subject be made through the Freedom of Information and Protection of Privacy regulations that are available to you.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Tag-a-bags
From: Communications Coordinator
July 02, 2008 8:47 AM
To: North Westsider, Waste Reduction Manager

Thank you for your inquiry. As we have provided this information to you in the past, I respectfully request that you make any further inquiries on this subject via the Freedom of Information and Protection of Privacy regulations that are available to you.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: RDCO Communications Coordinator respect lacking
From: North Westsider
Date: July 2, 2008 9:15 AM
To: Communications Coordinator

To Communications Coordinator:

I respectfully ask that you treat me with a little more respect than you have been in these last few emails, and that you stop telling me to go through the freedom of information act in every email you send me.

You never did answer how many tag-a-bags were sold about a year or so ago now and I suspect that it is something RDCO wishes to hide because I never did get the answer or I would remember it because it was important. My computer hard drive failed last year and I lost that tag-a-bag email you sent me or I would be forwarding it to you. Please answer the question as to how many tag-a-bags were sold in previous years.

That was a long time ago (over a year ago) that I asked the tag-a-bag question, and its funny that you should remember that question? I feel that RDCO has things to hide that they refuse to answer the question.

Thank You
North Westsider

 

Subject: Extra Transfer Station Revenue
From: North Westsider
Date: July 2, 2008 9:23 AM
To: Communications Coordinator

To Communications Coordinator:

Your email April 16 email says:
properties contribute to Sugar Loaf = 763
properties contribute to Traders Cove = 229
Total = 992 properties
992 properties x $40 year utility billing = $39,680 revenue

------------------------------------------------------------------------

2004
Garbage Collection Fees¹ $47,457 divided by $40 utility bill = 1186 properties - 992 S. Loaf and Traders Cove properties = 194 extra properties

2005 Garbage Collection Fees $45,000 divided by $40 utility bill = 1125 properties - 992 S. Loaf and Traders Cove properties = 133 extra properties

------------------------------------

2004
$47,457 garbage collection fees, minus
$39,680 utility bill of 992 properties
= extra $7,777 revenue other than the $40.00 utility bill

So $7,777 divided by $1.50 tag a bags = 5,185 tag a bags

Thats an awful lot of tag a bags!
Where did this extra $7,777 revenue come from??

2005
$45,000 garbage collection fees, minus
$39,680 utility bill of 992 properties
= extra $5,320 revenue other than the $40.00 utility bill

so $5,320 divided by $1.50 tag a bags = 3,547 tag a bags???

Where does this extra revenue come from Communications Coordinator?

Thank You
North Westsider

 

Subject: Tag-a-bags
From: North Westsider
Date: July 2, 2008 11:24 AM
To: Communications Coordinator

To Communications Coordinator:

Your right Communications Coordinator, I should go through the freedom of information act, then you can't hurt me anymore withholding information. But does it cost money, as I don't have any?

Thank You,
North Westsider

 

Subject: Re: La Casa transfer station
From: North Westsider
Date: July 2, 2008 12:28 PM
To: Communications Coordinator

To Communications Coordinator:

So in other words, because I don't understand your language. Does this mean that North Westsiders and La Casa are billed according to a property having a home on it and being occupied according to building inspection, and not that the property owners have requested transfer station services themselves?

Thank you
North Westsider

 

Subject: La Casa transfer station
From: North Westsider
Date: July 2, 2008 1:01 PM
To: Communications Coordinator

To Communications Coordinator:

I am sorry Communications Coordinator if I have upset you as much as you have upset me. I didn't mean to make you cry like I am!

I have thought about your answers to me about the freedom of information act. I probably still won't understand you with the way I ask questions, so it is my fault now that I thought about it more. I think I need to be more direct with you and maybe I won't have you sending me the freedom of information act in emails so much. As it seems to me, that every email you send me tells me if I want more info that is not freely available on RDCO's website, that I need to apply to the freedom of information act which is not what I pay taxes for.

In the future I will try to be more direct with you so you can give me a more direct answer. Maybe I need to ask yes and no questions instead of allowing you to freely give me the information I am asking.

Can you please answer the following two items in layman's terms so I can understand what you tell me?

1. Would all of the La Casa properties (over 450) be required to pay the transfer station utility bill of $40.00 per year as soon as the new La Casa transfer station goes into service or would only the properties that are sold at the time be contributing to the expense?

2. As you never did answer this question in an email I sent you. Currently, do all of the "occupied according to building inspection dept" or some other means (please explain) North Westside properties from Westshore Estates to Fintry pay the utility bill for the Sugar Loaf transfer station or does RDCO wait until each property asks for transfer station service?

Thank You
North Westsider

 

Subject: Re: La Casa transfer station
From: Communications Coordinator
July 02, 2008 1:07 PM
To: North Westsider

Thank you for your email.

I ask with courtesy that you please give me a chance to respond to your earlier email from just before 10am on Tuesday, July 1st as it is I believe at least the seventh since yesterday. I do not have all the answers to the questions you posed and I am trying to get them in addition to all my other duties. I am unable to continually and sufficiently answer individual email requests when you keep sending me so many emails.

I respectfully ask your patience and that you keep your correspondence within normal limits as I am trying to deal with four different departments in order to satisfactorily (I hope) answer your queries, along with conduct all the other duties that I have in providing service to our communities throughout the Central Okanagan Regional District.

I thank you in advance for your understanding and compliance with my request.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Website
From: North Westsider
Date: July 2, 2008 1:16 PM
To: Communications Coordinator

To Communications Coordinator:

Communications Coordinator, I have tried my darndest to keep my patience, believe me!!

If you are so overloaded with duties, maybe the information I ask for could be posted to the internet so we don't bog you down so much with questions, and you can answer other inquiries faster?

Thank You
North Westsider

 

Subject: RE: La Casa transfer station
From: North Westsider
Date: July 2, 2008 3:32 PM
To: Communications Coordinator

To Communications Coordinator:

Are you working at getting me the tag-a-bag information?

Thank You,
North Westsider

 

Subject: Re: RDCO Communications Coordinator respect lacking
From: North Westsider
Date: July 2, 2008 3:46 PM
To: Communications Coordinator

To Communications Coordinator:

Thanks for letting me know I may get some answers.

That is not what you said about the tag-a-bags. You told me to go through freedom of information to get tag-a-bag info

Subject: Re: Tag-a-bags
From: Communications Coordinator
July 02, 2008 8:47 AM

so how am I suppose to know you are going to give me any information as almost every email I receive from you says if I want more info I can go to the freedom of information act which I have sent in the mail box this afternoon because I am literally sick of the bullshit. I shouldn't have to ask for this information and it should be readily available on RDCO's website. I can't only suspect that RDCO does not post this information because they don't want people to know about it, but it does affect us and I feel that whatever affects me there should be information about it and freely available.

You didn't tell me you would get me the information I requested, so how am I suppose to know you are in the middle of getting it? You didn't email me back to say you were getting it until now. I just figured you were going to ignore my questions like you have in the past and not answer about the tag-a-bag question or other questions I have. Am I suppose to assume otherwise when the email says for more info please refer to the freedom of information act?

Are you going to supply the tag-a-bag information now or do I need to wait for that information?

Thank You,
North Westsider

 

Subject: Re: Transfer Station Billing
From: Communications Coordinator
Sent: July 4, 2008 11:19 AM
To: North Westsider

Thank you for your patience.

Regarding your email of July 1st at 6:18pm requesting information for bag tag sales. I would suggest that you ask the staff at the Sugar Loaf North Westside transfer station how many tags they sold in each of the calendar years requested. As they are a contractor providing the tag sale service for the Regional District electoral areas (just like Mac’s, Ellison store, Westside Chamber, Westside District Municipality, Sugar Loaf stn) we only keep a record of the purchase of tags and the number of tags sold in bulk to each of our Regional District contractors when they require them. For example, the North Westside transfer station purchased 100 tags from us to sell on April 10th, 2008. They purchased 100 tags on August 27th 2007 and 50 tags on April 4, 2006. Please remember that tags may be purchased at any of the Regional District electoral area retail outlets and are good in the Central Okanagan electoral areas (and the Westside District Municipality), so for example, while I presume most of the tags sold by the Sugar Loaf transfer station are used by customers there, someone from the North Westside area could purchase a tag at another regional district outlet and use the tag on additional bags disposed of at the Sugar Loaf station. They are not required to purchase at the Sugar Loaf transfer station and use the tag there.

No tags are available for purchase or sale at the Traders Cove Transfer station.

The revenue from all contractor tag sales goes into the general fund for Solid Waste Management. As such, our Finance Department does not have a record of tag sales revenue by location and calendar year. We only have the number of tags purchased in bulk by a retail contractor (Mac’s, Westside Landfill, Westside Chamber etc.). So the Sugar Loaf North Westside transfer station requested 100 tags on April 10th this year…we receive the funds after they are sold and those monies would go into the Solid Waste Management budget as revenue, just as we collect tipping fees at the Westside Landfill and that money is considered revenue for the Solid Waste Management program.

Unfortunately, the person that I previously received information from in October 2006 regarding overall revenue from tag sales in answer to your October 2006 email requesting that information, is not available and away on vacation until next month. I was not successful in finding anyone else who had access to the specific information regarding overall tag sale revenue for the years you requested.

However, this is the email that I sent to you in October 2006 with information requested at that time.

----------------------------------------------

Subject: Tag-a-bag
From: Communications Coordinator
Sent: October 12, 2006 8:17 AM
To: North Westsider

Please note the above…as information provided you in the past has been copied and disseminated without authorization. Information is being provided in response to your inquiry.

Tag sales revenue

2005 - $3,545.75

2004 - $3,676.50

2003 - $4,121.00

2002 - $3,133.00

2001 - $2,557.50

In the interest of saving time, I’ve provided answers below in red highlighted text , beside your questions from the email dated July 1st at 9:55 am. Thank you for your patience.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

--------------------------------------------------------------

From: North Westsider
Sent: July 1, 2008 9:55 AM
To: Communications Coordinator; Waste Reduction Manager
Subject: Transfer Station Billing

To Communications Coordinator and Waste Reduction Manager:

Are there any North Westside Road properties with homes that do not pay the utility bill for the Sugar Loaf or Traders Cove transfer stations and if so how many, and for what reasons do they not pay?
None…all properties with homes are required by bylaw to contribute.

How many properties are there with homes on them in the North Westside Road area from Westshore Estates to Fintry? This email and any files transmitted, are confidential and may contain privileged information.
I am sorry, but there is no one place for me to easily go to get the answer to this question. However, in discussing this with our Finance Department, in January, there were 761 properties billed for the North Westside Transfer Station utility fee. In January, there were 230 billed for Traders Cove Transfer Station. In each case, the vast majority have homes on them, but there are some property owners that have asked to pay the fee, even though they don’t have a home on the property in order to utilize the services of the transfer station.

What does the characters N.O.W.E.S.I. mean? Is N.O.W.E.S.I. 2008 financial budget document include both the Traders Cove and Sugar Loaf transfer stations? This email and any files transmitted, are confidential and may contain privileged information.
It is the acronym for No rth We st si de or NOWESI….regarding the second question, the NOWESI 2008 financial budget only covers the Sugar Loaf (North Westside) transfer station.

N.O.W.E.S.I. Transfer Station (page 38)
Revenue $57,643
http://www.regionaldistrict.com/docs/finance/2008finplan.pdf
Where all does this Revenue $57,643 come from and can you send me some website links or files that shows me what exactly the 2007 revenues and expenses were for? I wish to see the details. Document 097 function attached.

Your email said:
properties contribute to Sugar Loaf = 763
properties contribute to Traders Cove = 229
Total = 992 properties

992 properties x $40 year utility billing = $39,680
$57,643 revenue 2008 budget minus $39,680 revenue from utility bill = $17,963
Where does this extra Revenue come from??
These users as you know, are charged a combination of parcel taxes (which pay for all Solid Waste Management functions including Regional Waste Reduction Office and Westside Sanitary Landfill etc) and user fees through utility billing. The costs of the North Westside Transfer station are covered through a combination of revenue from the above, both parcel tax and utility billing.

Approx. how many La Casa homes are now sold, do you know?
Our Inspections Section provided me with this information. There have been a total of 236 dwellings and additions given building permits so far…dating back to February 2005 up to and including today (July 2nd).

If La Casa joins in the North Westside transfer station billing with a new transfer station at La Casa, will each and every one of the 497 La Casa lots automatically have to start paying the garbage utility bill $40.00 per year with lot sold or not as soon as we amalgamate, or will La Casa properties have to start paying the utility bill only at the time the lot is sold, or when will La Casa properties have to start paying the transfer station billing?
Once a final building inspection or occupancy permit is issued, whichever occurs first, the property would be added to the utility billing list in our Finance Department. Property owners can also apply at the transfer stations. These are the only two ways that utility billing fees occur. As stated in previous emails, the La Casa strata currently is not involved with the utility billing as it has a private contractor providing services.

Currently how does RDCO start billing North Westsiders for the Sugar Loaf Transfer station, does RDCO wait until someone phones RDCO and inquires about where to take their garbage or goes down to use the transfer station before RDCO starts billing them, or is it automatic billing to each property with a home on it in the North Westside? Answered in previous question.

Thank You,
North Westside

 

The complainant did not receive the information requested from Communications Coordinator in that the answer to the question of where the revenue comes from or how it is figured out was not answered, nor has it ever been answered to this day April 11, 2009 and the question still remains the same.  Exactly how does the Regional District come up with the figure for revenue for the garbage collection fees account?

 

The complainant sent this Freedom of Information and
Protection of Privacy Act request for access to records dated
July 2, 2008 to the Regional District of Central Okanagan.
Regional District of Central Okanagan Freedom of Information and Protection of Privacy Request for access to records July 2, 2008
click letter to read larger print.

 

Subject: Tag a bag email
From: North Westsider
Date: July 3, 2008 3:23 PM
To: Communications Coordinator

To Communications Coordinator:

Do you still have the email you sent me about tag-a-bags so I can remember exactly what you told me?

Thank You,
North Westsider

 

Subject: Transfer Station Billing
From: North Westsider
Date: July 3, 2008 7:04 PM
To: Communications Coordinator

I remember a different email and I believe I never received the email with the amounts. I remember receiving something about you couldn't provide that information or something like that.  Maybe your email never did come to me.

 

Subject: Future Plans for Transfer Stations
From: North Westsider
Date: July 4, 2008 10:56 PM
To: Communications Coordinator and Waste Reduction Manager

To Communications Coordinator and Waste Reduction Manager:

What are the Regional Districts plans after this second La Casa transfer station is built and more development comes which will eventually make the La Casa and Sugar Loaf Transfer Stations too busy with not enough space and Westside Road even busier?
I have been told that the Sugar Loaf transfer station is sometimes very busy and people have to wait as it is without any new development like Kubas, etc.

Thank You,
North Westsider

 

Subject: Jim Edgson's email
From: North Westsider
Date: July 6, 2008 12:31 PM
To: Communications Coordinator

To Communications Coordinator:

Jim Edgson is not answering his email. Do you happen to know why, and if you do know can you please explain?

I have used both of these email addresses.

Jim.Edgson [at] cord.bc.ca
jim_edgson [at] telus.net

Thank You,
North Westsider

 

Subject: Building permits COW only
From: North Westsider
Date: July 6, 2008 9:13 PM
To: Communications Coordinator

To Communications Coordinator:

The Board Report states how many building permits were issued and the value of the building permits but Central Okanagan West figures are lumped together with other areas like Central Okanagan East. It would be better if RDCO reported the building permits and values just for Central Okanagan West alone. Is it possible for RDCO to do that?

Thank You,
North Westsider

 

 

Subject: Transfer Station Billing
From: North Westsider
Date: July 7, 2008 9:32 AM
To: Communications Coordinator

To Communications Coordinator:

I think that the Regional District should keep finances separate in their prospective accounts. How can we tell what the revenue details are for the Sugar Loaf Transfer station with RDCO mixing accounts together? You can't tell where the revenue comes from if you mix accounts. I wish to know where the revenue comes from in detail! Can you please explain the revenue in detail for Sugar Loaf Mountain Transfer Station? If not can you please stop mixing the accounts so you can't tell what is going on with the finances?

If you cannot give me details, can you please tell me how many tag-a-bag tags Sugar Loaf Mountain Transfer Station purchased from the Regional District of Central Okanagan in each of the last 5 years. 2007, 2006, 2005, 2004, 2003? Also how many tag-a-bags were sold to other locations where tag-a-bags can be purchased for each of the past 5 years.

I understand from what you are saying is that the Regional District did not sell any tag-a-bag tags to Traders Cove transfer station. If so, how does Traders Cove handle extra bags, do they accept extra bags without a tag, or do they not accept tag-a-bags at all? Where can I get the information on how many tag-a-bag bags the Traders Cove transfer station accepted if tag-a-bags were accepted?

Also can you give me contact information for whomever is and was contracted to run the Sugar Loaf and Traders Cove transfer stations in each of the last 5 years so I may ask for the tag-a-bag information?

Thank You
North Westsider

 

Subject: Re: Future Plans for Transfer Stations
From: Waste Reduction Manager
Date: July 7, 2008 1:06 PM
To: North Westsider

Hi Communications Coordinator,

I am assuming you are responding to this?

Thanks,
Eve

Waste Reduction Manager, MBA PR
Regional Waste Reduction Office
Regional District of Central Okanagan
1450 K.L.O., Kelowna, BC, V1W 3Z4
250.469.6259
Waste Reduction Manager [at] cord.bc.ca
ü Please consider the environment before printing this email.

-----Original Message-----
From: North Westsider
Sent: July 4, 2008 10:57 PM
To: Communications Coordinator and Waste Reduction Manager
Subject: Future Plans for Transfer Stations

To Communications Coordinator and Waste Reduction Manager:

What are the Regional Districts plans after this second La Casa transfer  station is built and more development comes which will eventually make  the La Casa and Sugar Loaf Transfer Stations too busy with not enough  space and Westside Road even busier?

I have been told that the Sugar Loaf transfer station is sometimes very  busy and people have to wait as it is without any new development like Kubas, etc.

Thank You,
North Westsider

 

Subject: Future Plans for Transfer Stations
From: North Westsider
Date: July 7, 2008 3:35 PM
To: Communications Coordinator and Waste Reduction Manager

To RDCO Communications Coordinator and Waste Reduction Manager:

Your answer in this email says to me that the Regional District of Central Okanagan is not using any forethought and community planning out here in the North Westside Road area regarding garbage. Why not?

I feel that in the future when the two transfer stations (Sugar Loaf and La Casa) are full we will be paying an arm and a leg for land! After all, RDCO has said there is no available land for smaller transfer stations and that private land would have to be purchased if we wanted smaller transfer stations.

Does RDCO plan on having Valley of the Sun drive 16.2 to dump their garbage forever and ever or even for the next 10 years? Why did we not buy land five years ago when land was cheap at $200.00 each of the 2099 properties. Are we waiting for the land to get more expensive?? Are you trying to make us go broke, because I am already broke and I can't get any broker or I will end up in the hospital from malnutrition.

I suggest that the Regional District of Central Okanagan use some foresight in the planning of the North Westside Road area. There has not been enough thought going into the transfer station planning over the long term! The Sugar Loaf transfer station is already full with a line-up at times.

Thank You,
North Westsider

 

Subject: Future Plans for Transfer Stations
From: North Westsider
Date: July 7, 2008 4:07 PM
To: Communications Coordinator

To Communications Coordinator:

My comments are in green below in regard to your red comments.

Thank You,
North Westsider

-----------------------------------
Communications Coordinator wrote:

Thank you for your email.

See comments highlighted in red below beside the questions.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

------------------------------------------------

Subject: Re: Transfer Station Billing
From: North Westsider
Sent: July 7, 2008 9:32 AM
To: Communications Coordinator

To Communications Coordinator:

I think that the Regional District should keep finances separate in their prospective accounts. How can we tell what the revenue details are for the Sugar Loaf Transfer station with RDCO mixing accounts together? You can't tell where the revenue comes from if you mix accounts. I wish to know where the revenue comes from in detail! Can you please explain the revenue in detail for Sugar Loaf Mountain Transfer Station? If not can you please stop mixing the accounts so you can't tell what is going on with the finances? I answered this question in detail in the previous email. This information should be readily available for each transfer station seperate, and I should be able to ask RDCO and RDCO supply the answer if it isn't freely available. I shouldn't have to track down a contractor to find out how many tag-a-bags were used! And why doesn't Waste Reduction Manager have the tag-a-bag information when RDCO is trying to reduce waste and RDCO is tracking waste to report the amount of waste generated??? If waste is tracking waste, why is she not tracking tag-a-bags?

If you cannot give me details, can you please tell me how many tag-a-bag tags Sugar Loaf Mountain Transfer Station purchased from the Regional District of Central Okanagan in each of the last 5 years. 2007, 2006, 2005, 2004, 2003? Also how many tag-a-bags were sold to other locations where tag-a-bags can be purchased for each of the past 5 years. Sorry, but I’ve answered this question in the previous email. I outlined how many tags the RDCO authorized for the Sugar Loaf Transfer Station from the present time going back to April 2006. I also included the overall revenue generated from tag sales from an email sent to you in October 2006. If you wish to receive further information I respectfully request that you submit a Freedom of Information and Protection of Privacy request using the appropriate form. http://www.regionaldistrict.com/departments/hr/hr_freedom.aspx
You only answered part of the question above. I guess you don't have the amount of tag-a-bags sold in 2003, 2004 and 2005?

I understand from what you are saying is that the Regional District did not sell any tag-a-bag tags to Traders Cove transfer station. If so, how does Traders Cove handle extra bags, do they accept extra bags without a tag, or do they not accept tag-a-bags at all? Where can I get the information on how many tag-a-bag bags the Traders Cove transfer station accepted if tag-a-bags were accepted? Please talk to the person who is on site at Traders Cove regarding how they handle bags with tags. They handle them just like the person at the Sugar Loaf transfer station. A total of two additional tagged bags may be dropped off at any one time, with the maximum two bags accepted without tags. http://www.regionaldistrict.com/departments/waste/waste_garb_tagabags.aspx

Thanks for the information that Traders Cove does not sell tag-a-bags but they accept additional bags other than the maximum 2 bags permitted. Can RDCO please get the information from the contractor instead of me?? RDCO is suppose to be able to supply that information and I should have to try digging it up. That's RDCO's job to keep track of things and mine.

Also can you give me contact information for whomever is and was contracted to run the Sugar Loaf and Traders Cove transfer stations in each of the last 5 years so I may ask for the tag-a-bag information? My only suggestion regarding this is that you visit the stations and talk with the attendants. As I don't visit the transfer stations, or seem to go by them when they are open, can you please supply the information I am requesting, as RDCO should have that information on file and if not they should get that information. I can't afford to drive out of my way with the ever increasing cost of fuel plus now the carbon tax to drive out of my way. Just as I am sure that RDCO doesn't drive out here very often either. I am getting very frustrated with the way the rules are about having to drive everywhere for information. I did say please.

And actually I shouldn't have to try and get that information myself ... RDCO should have that information and be able to supply it. Maybe RDCO could drive out here or call the contractor and find out for me?? Its not my job to supply the information as that is RDCO's job!

Thank You
North Westsider

 

Subject: Sugar Loaf 2006 revenue and expense amounts
From: North Westsider
Date: July 7, 2008 6:10 PM
To: Communications Coordinator

To Communications Coordinator:

Do you have the 2006 revenue and expense amounts for Sugar Loaf Transfer Station?

Thank You,
North Westsider

 

Subject: 095 - Solid Waste Collection
From: North Westsider
Date: July 7, 2008 7:49 PM
To: Communications Coordinator

To Communications Coordinator:

At this webpage link below, under "095 -- Solid Waste Collection" do the North Westside Road residents that use Sugar Loaf or Traders Cove Transfer Stations have anything to do with "095 -- Solid Waste Collection"? I notice it says under Revenue; "Collection Fees and Tags " as well as "Parcel Tax - Westside" and then there is just "Parcel Tax". This is confusing. Can you please explain? Does "095 -- Solid Waste Collection" have anything to do with Central Okanagan West Parcel Tax?

http://www.regionaldistrict.com/docs/finance/2008finplan.pdf

Thank You,
North Westsider

 

Subject: Traders Cove Transfer Station revenue and expenses
From: North Westsider
Date: July 7, 2008 10:49 PM
To: Communications Coordinator

To Communications Coordinator:

Can you show me where I can find information or do you have information regarding the revenue and expenses for Traders Cove Transfer Station?

Thank You
North Westsider

 

Subject: Are figures correct??
From: North Westsider
Date: July 8, 2008 12:19 AM
To: Communications Coordinator

To Communications Coordinator:

Your email of June 30th 2008 stated:

There are 763 homes contributing to the North Westside transfer station.

There are 229 homes contributing to the Trader’s Cove transfer station

Can you double check to make sure those figures are correct?

Thank You,
North Westsider

 

Subject: Waste Environmt Mgt
From: North Westsider
Date: July 8, 2008 9:46 AM
To: Communications Coordinator

To Communications Coordinator:

If any, how much of the "Waste Environmt Mgt." charges on our "Rural Property Tax Notice" go towards the Sugar Loaf Transfer Station and Traders Cove transfer stations in each of the past 5 years?

Thank You,
North Westsider

 

 

Subject: Re: Transfer Station Billing
From: North Westsider
Date: July 8, 2008 1:57 PM
To: Communications Coordinator

To Communications Coordinator:

Who was the last contractor before OK Environmental Waste? Do you have their contact information??

Thank You
North Westsider

 

Subject: Re: Waste Environmt Mgt
From: North Westsider
Date: July 8, 2008 6:02 PM
To: Communications Coordinator

To Communications Coordinator:

The only reason I requested freedom of information is because you told me to in so many many emails so many many times. I have trouble getting answers from you... I still don't know where all the revenue comes from for N.O.W.E.S.I.. You keep telling me to go through the freedom of information act in so many emails I don't know if I am coming or going. I don't know if you will answer the questions or not when you keep shoving the freedom of information in my face to questions you don't wish to answer. The answers to my questions should be made freely available and I should not have to try and pull teeth to get the answers. I still don't know what constitutes the revenue ... where does the revenue come from Communications Coordinator. I feel like you are trying to hide information when its not freely available and I have to send 50,000 emails with questions and never get the answer.

Can you tell me where the revenue comes from in Garbage and Collection fees for N.O.W.E.S.I. Communications Coordinator?? Here is the previous email I sent you asking about the revenue that you said you had to get back to me about but never did. You did tell me that its part of the property tax and utility bill and that is all. You didn't tell me the proportions or anything. You don't go on to tell me anything more than you have to and you send me a file that is no more detailed than what I just asked in the email. The file you sent me does not show me where the revenue comes from ... did you know that Communications Coordinator?? That file only shows total revenue and not where it comes from. I want to know the details of where the Revenue comes from. That is what I asked, is it not Communications Coordinator? Did you not understand the question? Is that what the problem is??

If the freedom of information act is not free ... why do they call it the freedom of information act?

Also Communications Coordinator, I just gave you a good excuse to not answer the questions in detail and I see how happy you are in that you sent me back my emails without answering them ... LOL!!!

N.O.W.E.S.I. Transfer Station (page 38)
Revenue $57,643
http://www.regionaldistrict.com/docs/finance/2008finplan.pdf
Where all does this Revenue $57,643 come from and can you send me some website links or files that shows me what exactly the 2007 revenues and expenses were for? I wish to see the details. Document 097 function attached.

Thank You,
North Westsider

 

Subject: RDCO misleading about the La Casa Transfer Station
From: North Westsider
Date: July 11, 2008 12:45 PM
To: Communications Coordinator and Waste Reduction Manager

To Communications Coordinator and Waste Reduction Manager:

RDCO said in a newspaper article that the transfer station would be open early 2007.

RDCO stated in the local newsletter that the the LaCasa strata had paid the lease for the land and they were waiting for the land title from the government. March 2007

North West Side Transfer Stations Minutes of the Engineering Committee March 20, 2007
No further progress has been made on building a second waste transfer station for North Westside Road residents. Construction cannot commence until La Casa Cottage Resort is assigned full legal authority of the property. (page 5)

North Westside Communities News June 2008
La Casa Transfer Station
Waste Reduction Manager, Waste Reduction Manager, was pleased to have something to report. A group from the Regional District met with a group from the La Casa strata who outlined a number of concerns/issues they would like addressed and/or defined prior to giving strata approval and leasing the property to the Regional District .
Waste Reduction Manager stated, "Most of the points outlined are easy to address and should not be a hindrance to building the station. The RD is now preparing responses to some of the strata's queries and developing a time line and potential work plan."
If all goes well the new station could be open as early as spring of 2009. (from page 2)
How can the Regional District tell residents that a transfer station at La Casa is forthcoming when La Casa doesn't own title to the crown land, nor was a lease agreement made between La Casa and the Regional District of Central Okanagan, plus an agreement between the La Casa strata and the Regional District had not been reached?

Thank You,
North Westsider

 

Subject: RDCO's reply's
From: North Westsider
Date: July 17, 2008 9:23 AM
To: Communications Coordinator

To Communications Coordinator:

I sent you an email yesterday and you didn't answer. I sent an email to info [at] regional.... yesterday and I have not gotten an answer from that email address either. I sent an email to Director of Engineering three days ago and he has not answered. Director of Engineering usually replies immediately with his new blackberry. Why am I not getting any replys?

Thank you,
North Westsider

 

Subject: Reply email for holidays
From: North Westsider
Date: July 19, 2008 6:14 PM
To: Communications Coordinator

To Communications Coordinator:

We don't know if Director of Engineering is away on holidays, or maybe he isn't answering his email because he didn't get the email. This is very frustrating. I don't like sitting there wondering why I get no response. Is there some way that Director of Engineering's email can send back a reply that Director of Engineering is away and may not reply for a week until Director of Engineering returns, so that we aren't wondering why Director of Engineering isn't responding to his email? Director of Engineering was just away and then he returned for a week and now he is away again. I waited for a few days and then had to ask why Director of Engineering isn't responding.

Director of Engineering may have more holidays coming. How many weeks holidays does Director of Engineering get this year?

Thank You
North Westsider

 

Subject: Re: Reply email for holidays
From: Communications Coordinator
Date: July 20, 2008 2:49 PM
To: North Westsider

Thank you for your email.
I am currently away from the office and will not be able to repond until after my return August 5th.
-----------------
Sent from my BlackBerry Wireless Handheld

 

Subject: Upper levels ground water supply
To: Director, Engineering Services
Sent: July 21, 2008 10:13 PM
From: North Westsider

To Director, Engineering Services:

Has the consultant (Agua Consulting) considered ground water from levels that are higher than Valley of the Sun subdivision and in behind Valley of the Sun and or Upper Fintry and Shalal Road before the water leaves and runs down to the lake?

What did the consultant think of ground water that would be near or pass through the White Elephant Gold Mine?

According to an RDCO map I seen on RDCO's website here
http://www.regionaldistrict.com/docs/planning/nwocp/map 3b.pdf
, there are two underground streams that run into Valley of the Sun from the mountain behind and these streams run near Firwood and Balsam Road which the one stream exits down to the lake according to RDCO's map. What about water from these underground streams, or the small lakes, existing wells, etc. instead of Okanagan Lake? Did the consultant take these underground streams into consideration? The one stream runs year round through my neighbors property on Firwood (it surfaces in her yard) and she has a year round pond with water running through it full time... this must be the stream that runs down to the lake. Her pond is about 15 feet around. She has a well too and drinks her water from the well. She told me that the fire dept has used her pond in the past for fire fighting purposes. I feel we need to investigate this water that runs right through Valley of the Sun down to the lake before we have to pump it uphill again ... is RDCO or the consultant considering ground water from upper elevations or from Valley of the Sun's existing wells??

My other neighbor a couple lots over on Balsam Road (name removed) dug with a backhoe 25 feet and hit water (he is on the Valley of the Sun Water Committee) ... Wayne Watson dug his well 2 years ago and I think (name removed) has plenty of water. Looked like lots of water when I looked in his well. There are a few wells here.

Did you forward that information about all the wells I know of in Valley of the Sun to the consultant that I sent you (some wells are not registered or something so the consultant may not know of them)?

Thank you,
North Westsider

 

Subject: Re: Upper levels ground water supply
From: Director, Engineering Services
Date: July 22, 2008 7:16 AM
To: North Westsider

Director, Engineering Services wrote:

No restrictions were placed on the consultant as to where to consider available sources. As the volumes required are significant, high yielding aquifers were considered, as was the Okanagan Lake.

Thanks
Directory of Engineering, P.Eng.
Regional District of Central Okanagan
Phone: (250) 469-6241
Website: http://www.regionaldistrict.com

 

Subject: Re: Upper levels ground water supply
From: North Westsider
Date: July 22, 2008 7:35 AM
To Director, Engineering Services:

Can you tell me if the consultant considered water sources from upper levels and what he may have found up there?

Can you please put the consultants report for the ground water study on RDCO's website so we can see it?

Thank You
North Westsider

 

Subject: [Fwd: Re: Upper levels ground water supply]
From: North Westsider
Sent: July 24, 2008 8:36 AM
To: Director, Engineering Services

To Director, Engineering Services:

I sent this email two days ago. Are you going to answer this email or are you on holidays again?

Thank you
North Westsider

 

Subject: Crown Land Application for garbage
From: North Westsider
Date: July 24, 2008 1:56 PM
To: Director of Engineering, Waste Reduction Manager, Waste Reduction Office


To Director of Engineering and or Waste Reduction Manager and the Waste Reduction Office:

Can you please tell me the file number for La Casa Strata's crown land application that the La Casa strata received title to build a transfer station site at La Casa?

Thank You
North Westsider

 

Subject: Re: [Fwd: Re: Upper levels ground water supply]
From: Director, Engineering Services
Date: July 24, 2008 8:58 AM
To: North Westsider

North Westsider, you know how quickly I respond to your emails. I have other work besides this project and will spend more time focusing on those projects then responding to your emails. I can assure you that in time when we are ready to post the study it will be posted for all to view. The consultant considered all reasonable sources of supply.

I will be prioritizing responses to the emails I receive and will bundle yours together and responding when I have the time.

Thanks
Director, Engineering Services, P.Eng.
Regional District of Central Okanagan
Phone: (250) 469-6241
Website: http://www.regionaldistrict.com

 

Subject: Transfer Station at La Casa
Date: July 28, 2008 2:29 PM
From: North Westsider
To: Director of Engineering and Waste Reduction Manager

To Director of Engineering and Waste Reduction Manager:

Is this where the new transfer station is going at La Casa... where there is already a garbage dump pile accumulating? I have attached photos to show you and explain where I mean.

This current wood pile dump located at the south side of La Casa looks like a fire hazard ... does it not to you?? This wood pile dump is located at the south end of La Casa on the left side of Westside Road when you are heading toward Kelowna. It is down the road where the green gate is and about half way down that short road. This road runs from Westside Road downhill and back towards La Casa.

You can see where there has already been a fire at this dump location by looking at the burnt rocks and the burnt black lumber pieces in the photo attached.

Do you consider this unattended lumber pile to be a fire hazard if someone decides to light it for some unknown reason?? As you can see there is not much around this dump for someone to see any suspicious activity.

Is this where the new transfer station will be going in?

Thank You
North Westsider

----------------------------------

RDCO's reply

Subject: Re; [Fwd: Transfer Station at La Casa]
From: Communications Coordinator
Date: August 20, 2008 11:46 AM
To: North Westsider

 

Subject: La Casa Transfer Station Location
From: North Westsider
Sent: July 30, 2008 7:46 AM
To: Waste Reduction Manager

To Waste Reduction Manager:

Can you tell me where the new La Casa transfer station will be located?

Thank you,
North Westsider

 

Subject: Re: La Casa Transfer Station Location
From: Waste Reduction Coordinator
Date: July 30, 2008 3:57 PM
To: North Westsider

Good afternoon North Westsider,

Waste Reduction Manager is out of the office until August 6th. I have highlighted your e-mail and I am sure she will respond upon her return.

Sincerely,
Waste Reduction Managers Assistant

Waste Reduction Manager, MBA PR
Regional Waste Reduction Office
Regional District of Central Okanagan
1450 K.L.O., Kelowna, BC, V1W 3Z4
250.469.6259
Waste Reduction Manager [at] cord.bc.ca

ü Please consider the environment before printing this email.

 

Subject: Request for access to records
To: info [at] cord.bc.ca
Sent: July 31, 2008 1:19 AM
From: North Westsider

To RDCO:

The link "Request for Access to Records" does not work on this web page.

http://www.regionaldistrict.com/departments/hr/hr_freedom.aspx

Thank You
North Westsider

 

Subject: Website info for La casa Transfer Station
From: North Westsider
Date: August 1, 2008 10:21 AM
To Communications Coordinator

To Communications Coordinator:

Can you put some information up on RDCO's website about the new transfer station at La Casa?

Thank you
North Westsider

 

The complainant received a copy of the contracts and a budget list with the totals of accounts on August 1, 2008 along with this letter.  The complainant did not receive the details of the accounts as requested.

 

This is the details of the accounts that the complainant received in the FOI package from the Regional District of Central Okanagan along with the letter above dated July 24, 2008.  There are no details of the accounts but instead only totals.

General Revenue Fund - 097 - N.O.W.E.S.I. Transfer Station

Revenues

2002 2003 2004 2005 2006 2007 Up to July? 2008
Garbage Collection Fees -45,354 -34,682 -47,457 -45,000 -41,804 -75,266 0
Garbage Tag Sales -93 0 0 0 0 0 0
Previous Years Surplus 16,540 3,348 2,195 0 -352 -1291 -17,837
Administration Overhead 1,419 1,560 1,571 2,237 2,386 3,706 0
TOTAL REVENUES -27,488 -29,773 -43,691 -42,763 -39,770 -72,851 -17,837
               
Expenses              
Contract Services 9,984 10,282 11,002 11,601 11,602 20,170 13,100
Insurance 1,133 2,303 1,851 2,740 173 -842 0
Office Supplies 216 162 159 129 0 0 0
Site Maintenance 2,733 1,181 13,105 2,244 3,351 6,830 3,605
Hauling Charges 14,270 15,540 17,574 25,698 23,352 28,857 8,950
Transfer to Equip. Rep. R 2,500 2,500 0 0 0 0 0
TOTAL EXPENSES 30,836 31,968 43,691 42,411 38,479 55,014 25,656

 

 

The story carries on

 

Subject: Re: Request for access to records
From: Communications Coordinator
Date: August 5, 2008 10:18 AM
To: North Westside Road

Thank you for your email via the RDCO website.

The link was direct to the Provincial Government website form used for Access to Information Requests under the Freedom of Information and Protection of Privacy regulations. The Province recently underwent a reorganization of agencies, departments and ministries and as a result, the address link to the form was changed.

Thanks again for pointing out that the link was broken. We have now re-established the link to the appropriate form available from the BC Government website.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: La Casa Transfer Station Location
From: North Westsider
Date: August 6, 2008 7:21 AM
To: Communications Coordinator

To Communications Coordinator:

Re: La Casa Transfer Station

Can you tell me the lot# and block that the transfer station will be going?

Thank you,
North Westsider

 

From: Communications Coordinator
Sent:
To: North Westsider

RE: La Casa Transfer Station Location

Communications Coordinator wrote:

Thank you for your emails of July 11th, July 24th, August 1st and August 6th regarding the La Casa Transfer Station.

As the process for Crown land and title transfers for the proposed transfer facility involves the La Casa strata and Provincial Government and not the Regional District, I would respectfully suggest that you contact either of those parties for information on the lot# and block for the proposed location. We hope you understand and appreciate that this process has unfortunately taken longer than we initially planned for constructing and opening the facility, but again this issue remains at this point beyond the control of the Regional District.

As a result, we don’t have any additional factual information to report on the proposed transfer station. When we have something factual to report regarding the Regional District and the proposed transfer facility, information will be posted on the RDCO website. When this information is available, I’d be pleased to advise you by email of its location on the website.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: La Casa Transfer Station
From: North Westsider
Sent: Aug 6, 2008 7:23 AM
To: Waste Reduction Office

To RDCO:

Can you tell me what lot and block number the new La Casa transfer station will be located?

Thank you,
North Westsider

 

Subject: Re: Ground water study
From: Communications Coordinator
Date: August 6, 2008 1:10 PM
To: North Westsider

Thank you for your email.

I notice that our Director of Engineering Services addressed this question that you posed in an email to you on July 24th at 10:45 am with a response in part from the consultant involved on the water study for Upper Fintry/Valley of the Sun.

When further information is available on this it will be posted on the RDCO website Engineering Services Studies page which you can access via this link:

http://www.regionaldistrict.com/departments/engineering/engineering_studies_casalomalakeviewsewer.aspx

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

-------------------------------

Subject: Re: [Fwd: Re: Upper levels ground water supply]
From: Director, Engineering Services
Date: July 24, 2008 8:58 AM
To: North Westsider

------------------------

Subject: [Fwd: Re: Upper levels ground water supply]
From: North Westsider
Sent: July 24, 2008 8:36 AM
To: Director, Engineering Services

-------- Original Message --------

Subject: Re: Upper levels ground water supply
From: North Westsider
Date: July 22, 2008 7:35 AM
To Director, Engineering Services:

----------------------------------------

Subject: Re: Upper levels ground water supply
From: Director, Engineering Services
Date: July 22, 2008 7:16 AM
To: North Westsider

--------------------------------------------

Subject: Upper levels ground water supply
To: Director, Engineering Services
Sent: July 21, 2008 10:13 PM
From: North Westsider

 

Subject: Re: Ground water study
To: Communications Coordinator
Sent: August 6, 2008 1:16 PM
From: North Westsider

Why does this link say casalomalakeviewsewer? Should it say North Westside Road or Fintry Water System instead?

Thank you
North Westsider

 

Subject: Re: Ground water study
From: Communications Coordinator
Date: August 6, 2008 2:09 PM
To: North Westsider

Thanks for noticing this. Most people don’t look at the address and link, they just click on it. We are reusing an old webpage address and have not had the time to rename the page. As the link still works and functions properly, it is not a high priority.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: La Casa Transfer Station Location
From: North Westsider
Date: August 6, 2008 2:19 PM
To: Communications Coordinator

To Communications Coordinator:

What is delaying the opening of the La Casa transfer station?

Has La Casa strata received title to the land that RDCO is planning for the new La Casa transfer station?

Thank you,
North Westsider

 

Subject: La Casa Transfer Station Location
From: North Westsider
Date: August 6, 2008 9:42 PM
To: Communications Coordinator

To RDCO Communications Coordinator:

Thanks for answering with no new information whatsoever after waiting since July 11, 2008. I sent emails to every dept I could think of to get a timely answer and finally as of August 6 I still don't get a clue as to what is going on. Can you please fill us all in Communications Coordinator, please. What is taking so long about the transfer station?

Does RDCO know if La Casa received title to the transfer station land yet?

Do you mean to say that RDCO does not even have a clue as to where this new transfer station is going to be located on the south side of La Casa?

Does RDCO maybe think that the transfer station will not be going in at La Casa at all?

Should residents of the North Westside Road area rely on the local North Westside Communities News as to new information regarding the La Casa transfer station?

Thank you,
North Westsider

 

Subject: Transfer Station Location
From: North Westsider
Date: August 6, 2008 9:50 PM
To: Communications Coordinator

To RDCO Communications Coordinator:

Would you be so kind as to find out from La Casa what lot # and block the new transfer station will be located, if RDCO doesn't have a clue about that yet? Please advise all of us referred to in this email as to what you find out.

Have negotiations between La Casa Strata and RDCO been completed to everyones satisfaction?

Also please advise as to what needs to be completed before construction of this new transfer station at La Casa can begin.

Thank You,
North Westsider

 

Subject: La Casa transfer station location
To: Waste Reduction Manager
Date: August 6, 2008 11:00 PM
From: North Westsider

To Waste Reduction Manager only, and not Communications Coordinator or anyone else please:

Waste Reduction Manager, can you please tell us including the Ratepayers, where the new La Casa transfer station will be located? I read in RDCO citizens survey stuff that it would be located on the south side of La Casa, but where on the south side? Will it be below and down the hill from Westside Road or higher on the hill from Westside Road or will it be up top of La Casa or where?

Will we need to drive on La Casa's roads through La Casa's cottages or next to the Cantina store and restaurant to get to the new transfer station? Or will we need to drive by that castle looking thing there that isn't open yet, or will we enter the transfer station site from Westside Road? Apparently the plans have been completed according to the North Westside Communities Newsletter.

I would say that if you can't tell us where this new transfer station location will be, then what is your job there at RDCO? What don't you know ... everything?

Is there a chance that this transfer station may not come into fruitation?
Over the last year you don't seem to be able to answer your own emails but instead have someone else answer for you Carol S.. What is stopping you from answering your own emails yourself Carol S.?

I don't appreciate the Communications Coordinator answering emails I send to you Waste Reduction Manager, so in the future could you please refrain from having someone else answer emails that I send to you and that are addressed to you and not others?

From what I have been reading in the North Westside Communities News I am wondering if what I have been reading is correct. Does the following look correct to you Carol S., and if not can you please explain what may not be correct.

FROM December 2006 North Westside Communities News on page 4 states the following:
Waste Reduction Manager, from the Regional District of Central Okanagan reports she is satisfied with the progress of the new community Transfer Site at La Casa.
The Strata Council at La Casa has given the go ahead for the Transfer Site. The design for the site is complete and once all of the final documentation is obtained, the new transfer site will be up and running soon after.
The contract for managing the two sites, La Casa and Sugar Loaf, has not been ratified yet. It is expected everything will be in place for the New Year.

From March 2007 North Westside Communities News on page 4 stated the following:
The La Casa waste transfer station is waiting for the Province. An application was made to purchase the land from the Province. The monies were accepted by the Province in late fall 2006, the La Casa Strata still has not received title. The survey and drawings are complete and once the La Casa Strata receives the title, the RD will proceed with the lease and build the transfer station.

Thank you,
North Westsider

 

Subject: Re: La Casa Transfer Station Location
From: Communications Coordinator
Date: August 7, 2008 3:48 PM
To: North Westsider

Thank you for your email and another 2 email responses late last evening to me and one to Waste Reduction Manager regarding the proposed transfer station.

As stated in my previous response the process involved with transferring the Crown Land to the Strata is the delay and again, the Regional District is not part of this process. It is between the Strata at La Casa and the Province. Please contact either one of them for information on the status of the land transfer process and location and property specifics.

As identified by you through the North Westside Communities Newsletter, we have been meeting with La Casa Strata officials and the Regional District is still planning to open a transfer station facility, but we cannot proceed with our plans to build and construct and open this second facility for the benefit of North Westside property owners, until the land has been transferred to the strata and we work out an agreement with the Strata. We are continuing to work on the agreement with the strata, so that when the land is transferred, we can begin the process of building and eventually opening the facility in as timely a fashion as possible. As Waste Reduction Manager pointed out, if everything involving the land transfer occurs late this year or early next, we would hope to have the facility open in the spring of 2009.

There is nothing else I can tell you about this project at this time.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

------------------------------

Subject: La Casa Transfer Station Location
To: Communications Coordinator
Sent: August 6, 2008 7:21 AM
From: North Westsider

Subject: La Casa Transfer Station
To: Waste Reduction Office
Sent: Aug 6, 2008 7:23 AM
From: North Westsider

Subject: Re: La Casa Transfer Station Location
To: Communications Coordinator
Sent: August 6, 2008 2:19 PM
From: North Westsider

Subject: La Casa transfer station location
To: Waste Reduction Manager
Date: August 6, 2008 11:00 PM
From: North Westsider

 

Subject: Re: La Casa transfer station location
From: North Westsider
Date: Aug 7, 2008 6:10 PM
To: Waste Reduction Manager

To Waste Reduction Manager:

I am awaiting your reply Waste Reduction Manager.

And you should know where the new La Casa transfer station is going to be located if you are doing your job correctly and since the drawings have already been done according to the local newsletter.

I understand why you don't want to tell me where the La Casa transfer station is going because La Casa doesn't have possession of the land yet. It was nice of RDCO to misinform the public in constantly saying that this transfer station is going to open in early 2007, then soon, then we are waiting, etc. What I don't understand is how can RDCO mislead people and tell everyone that this transfer station is opening when in fact RDCO has no agreement whatsoever with La Casa Strata on the transfer station land yet, plus La Casa doesn't own the land yet, if I understand things correctly.

I feel RDCO would rather keep its secrets hidden than tell anyone, thats what I think! I don't appreciate being mislead by RDCO and RDCO telling everyone this new La Casa transfer station is going to hopefully open early 2007 in the Vernon Morning Star newspaper. And RDCO telling everyone it will do what residents want... what a load of crap that was. La Casa didn't apply for some crown land on the south side of La Casa until Feb 2008 and I highly suspect this is the same transfer station land where RDCO said that the transfer station will hopefully be ready by early 2007. Sounds to me like RDCO doesn't know if its head is up or down in the sand on holiday! Someone is not doing their job obviously!

Carol S. I am sure you know where this La casa transfer station will be located, you just don't want to tell me... am I correct? Why not?? What are you trying to hide ... that this land is protected land all around those blocks of crown land that La Casa is in the process of purchasing??

I am sick and tired of being ignored by RDCO and I want to know the truth to this story... as I suspect that RDCO have been misleading residents all along in saying the transfer station is going to open when in fact there was no negotiation with La Casa Strata until lately, which RDCO says it will have no problem dealing with La Casa Strata's concerns.

I will leave it to the ombudsman to figure it all out if RDCO mislead residents over this La Casa transfer station.

RDCO is being mislead by La Casa in saying that RDCO could put a transfer station there on La Casa's crown land that La Casa doesn't own, and RDCO can agree to some fairy tale that is not in writing or without an agreement, and yeh lets do it ... its even in RDCO's 2008 budget!

Thank you,
North Westsider

-----------------------------------

Subject: La Casa transfer station location
From: North Westsider
Date: August 6, 2008 11:00 PM
To: Waste Reduction Manager

 

Subject: La Casa Transfer Station Location
From: North Westsider
Date: August 7, 2008 6:20 PM
To: Communications Coordinator

To Communications Coordinator:

If RDCO didn't check the location at the new La Casa transfer station first before deciding on building a transfer station then the location could be in tim buck two for all RDCO knows. Didn't someone from RDCO go down and check the site out or is RDCO going to build a transfer station site unseen and have no clue as to the location, and RDCO is going to go by what a strata development tells them?

How can RDCO tell everyone that a new transfer station will be coming in 2009 when La Casa strata does not own the land? Remember this transfer station was suppose to open in early 2007 according to what was printed in the Vernon Morning Star.

Thank you,
North Westsider

 

Subject: Re: La Casa Transfer Station Location
From: Communications Coordinator
Date: August 8, 2008 3:50 PM
To: North Westsider

Thank you for your email inquiry from last night at 6:20 pm and another to Waste Reduction Manager (pasted below) at 6:10 pm last evening.

Our plans have always been contingent on successful completion of the land title transfer between the Provincial Government and strata at La Casa. Again, as we are not party to those negotiations and discussions, our plans are merely those, our plans and first require a land title transfer from the Province to the strata at La Casa. We are not in control, nor do we have anything to do with those negotiations.

We remain optimistic that upon successful completion of that process, and a subsequent agreement between the strata and Regional District, that we will build and open a second transfer station facility for the convenience of North Westside residents and property owners, by next spring. But obviously, that is contingent on successful completion of land transfer between the Province and La Casa strata.

Regarding the budgeting for this, as prudent fiscal planners, the Regional District has a five year budget process, so that we can plan for projects that are not in the actual or next fiscal year, but could be in our plans for years 3, 4 or 5.

As for who answers emails, as you are aware I am the Communications Coordinator for the Regional District (including those sent to via the RDCO website) and am handling email inquires for many staff and departments.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Freedom of information request
From: North Westsider
Date August 8, 2008 2:54 PM
To: Human Resources

To Gary Leier:

I sent a freedom of information request to RDCO a month or so back regarding details of the accounts for N.O.W.E.S.I. transfer station. I asked for details but you sent me account totals and not the details contained within the accounts. I wish to know what the details contained in each of those accounts.

I also wish to add to this initial freedom of information request to receive account details for the "Solid Waste Management" function as well.

Do I need to file another freedom of information request to get the details of the "Solid Waste Management" accounts?

Thank you,
North Westsider

 

The freedom of information form referred to in the email to Gary Leier above was this one sent to the Regional District of Central Okanagan on July 2, 2008

 

Subject: RE: Freedom of Information request
From: Human Resources Assistant
Date: August 8, 2008 3:05 PM
To: North Westsider

Hi North Westsider,

I have printed your e-mail out and will have Gary look at it Monday morning. Tina and Gary are both out of office today.

Have a great weekend!

Chris F.
HR

Human Resources Assistant
Human Resources Department
Regional District of Central Okanagan
1450 KLO Road
Kelowna , BC V1W 3Z4
Telephone: 250-469-6249
Fax: 250-763-7497

Human Resources Assistant [at] cord.bc.ca
www.regionaldistrict.com

ü Please consider the environment before printing this email.

 

The Regional District of Central Okanagan's (RDCO's) reply to the complainants August 2, 2008 email sent to RDCO asking for more detailed information from the Freedom of Information Act request placed on July 2, 2008 took exactly one month!!  Why does RDCO say it has no document detailing this information?

 

RDCO's reply letter dated September 8, 2008
in regards to request for access to records
re: N.O.W.E.S.I. (Sugar Loaf) transfer station further details of accounts.
RDCO does not have a document detailing this information!!!
Request for access to records re: N.O.W.E.S.I. (Sugar Loaf) transfer station information
click letter to read larger print.

 

Subject: Re: La Casa Transfer Station Location
From: North Westsider
Date: August 8, 2008 5:12 PM
To: Communications Coordinator

Waste Reduction Manager previously answered her own emails. Did I scare her off?

Thank you,
North Westsider

 

Subject: La Casa Transfer Station Land
From: North Westsider
Sent: August 14, 2008 1:40 AM
To: Waste Reduction Manager

To Waste Reduction Manager:

How can RDCO tell everyone that a transfer station will be built at La Casa for them, but La Casa does not own title to the land yet? Is it set in stone that La Casa will get this land??

How can RDCO tell everyone through the NWCA newsletter that La Casa paid for the land already when a decision has not been made yet... does La Casa pay for the land up front?

Thank you,
North Westsider

---------------

RDCO's reply

Subject: La Casa Transfer Station
From: Communications Coordinator
Date: August 18, 2008 8:01 AM
To: North Westsider

 

Subject: [Fwd: Transfer Station at La Casa]
To Director of Engineering and Waste Reduction Manager
Sent: August 14, 2008 8:45 PM
From: North Westsider

To Director of Engineering and Waste Reduction Manager:

Did you guys get this email below?? Will you please reply again if you have already done so, as I have not received a reply as yet. Maybe my email server was not working correctly?

Thank you,
North Westsider

-----------------------

Complainant asked about this email sent last month

Subject: Transfer Station at La Casa
Date: July 28, 2008 2:29 PM
From: North Westsider
To: Director of Engineering and Waste Reduction Manager

 

Subject: RE: N.O.W.E.S.I. revenue jump, why?
From: North Westsider
Date: August 16, 2008 7:44 AM
To: Communications Coordinator

To Communications Coordinator:

When I asked through freedom of information for account details of the N.O.W.E.S.I. transfer station, I only received the years totals and did not receive any details of the accounts.

In 2006 actual
garbage collection fees² revenue for N.O.W.E.S.I. transfer station was $41,804 and in 2007 it was $75,266. Why was there such a big jump in revenue¹ for garbage collection fees in 2007 compared to 2006? Where did this revenue come from?

Your email of Feb 16, 2006 states then that there were approx 710 paying users of Sugar Loaf and the latest email July 17, 2008 states there are approx 761 paying users in 2008.
How much of the solid waste management amount on our property tax goes towards the N.O.W.E.S.I. transfer station in years 2002 - present?

Thank you,
North Westsider

 

Subject: La Casa Transfer Station
From: Communications Coordinator
Date: August 18, 2008 8:01 AM
To: North Westsider

Thank you for your email to Waste Reduction Manager at 1:40 am on August 14th.

As I’ve explained in several previous newsletters, the RDCO has been planning a transfer station at the La Casa location, pending the strata successfully completing a land transfer agreement with the Province and successful completion of an agreement with the Regional District. Neither of which has occurred, but we remain optimistic they will. I’ve also explained the land transfer does not involve the Regional District. Questions about the land transfer application and agreement should be directed to the strata and/or Province.

It appears there’s some misinterpretation of what is quoted by whom in the North Westside Communities Newsletter. This is the actual wording of the item in the June edition (last one available) of the newsletter.

LA CASA TRANSFER STATION - Waste Reduction Manager (name removed), was pleased to have something to report. A group from the Regional District met with a group from the La Casa strata who outlined a number of concerns/issues they would like addressed and/or defined prior to giving strata approval and leasing the property to the Regional District.

S. stated, ‘Most of the points outlined are easy to address and should not be a hindrance to building the station. The RD is now preparing responses to some of the strata’s queries and developing a time line and potential work plan.’

If all goes well the new station could be open as early as spring of 2009.

There is nothing in this that indicates anything about who paid for any land, nor would the Regional District be so presumptuous to speak on behalf of another party or landowner/strata etc.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: The fear of unauthorized dumping
From: North Westsider
Date: August 18, 2008 12:22 PM
To: Communications Coordinator and Waste Reduction Manager

To Communications Coordinator and Waste Reduction Manager:

The fear of unauthorized dumping has usually proved unwarranted, particularly where the user-pay program has been preceded by an effective promotional campaign.

According to the RDCO's survey for North Westside Solid Waste, one reason that RDCO will not consider several smaller unattended transfer stations located near each subdivision was because RDCO felt that such sites become illegal dumping grounds.

According to the "Guide to the Preparation of Regional Solid Waste Management Plans by Regional Districts - Part II it says that RDCO may be incorrect in thinking that transfer stations need to be attended full-time. Below is the sections I read about this false rumor. Sections (below), the "Guidelines for Establishing Transfer Stations for Municipal Solid Waste" also state that small transfer stations do not need to be attended full-time. I have seen the open garbage bins in Richmond BC and there not a problem with illegal dumping because people had proper disposal 24/7 which was open to anyone and not locked up like our Sugar Loaf Transfer Station.

Would you please reconsider building smaller transfer stations or at least asking residents what they wish without RDCO putting words in residents mouths by way of the wording of the survey back in 2006, and without RDCO manipulating the survey.

If I am wrong please point out where the Ministry of Environment states that transfer stations need to be attended full-time.

Thank You,
North Westsider

 

Subject: La Casa Transfer Station
From: North Westsider
Date: August 18, 2008 12:32 PM
To: Communications Coordinator

To Communications Coordinator:

Why does RDCO know nothing about the La Casa transfer station if RDCO is planning on having a transfer station built there?

December 2006 North Westside Communities News on page 4 states the following:
Waste Reduction Manager, from the Regional District of Central Okanagan reports she is satisfied with the progress of the new community Transfer Site at La Casa.
The Strata Council at La Casa has given the go ahead for the Transfer Site. The design for the site is complete and once all of the final documentation is obtained, the new transfer site will be up and running soon after.
The contract for managing the two sites, La Casa and Sugar Loaf, has not been ratified yet. It is expected everything will be in place for the New Year.

March 2007 North Westside Communities News on page 4 stated the following:
The La Casa waste transfer station is waiting for the Province. An application was made to purchase the land from the Province. The monies were accepted by the Province in late fall 2006, the La Casa Strata still has not received title . The survey and drawings are complete and once the La Casa Strata receives the title, the RD will proceed with the lease and build the transfer station.

Thank You,
North Westsider

 

Subject: Tons of Garbage Generated at Sugar Loaf Transfer station
From: North Westsider
Date: August 18, 2008 5:41 PM
To: Communications Coordinator

To Communications Coordinator:

How many tons of garbage is generated from the Sugar Loaf Transfer Station each year?

Thank you,
North Westsider

 

Subject: Jump in 2007 Revenue
From: North Westsider
Date: August 19, 2008 10:20 AM
To: Communications Coordinator

To Communications Coordinator:

I received the freedom of information act information I requested, but I still don't understand why there was such a large increase in revenue for
Garbage Collection Fees³ in 2007. Can you please explain?

General Revenue Fund - 097 - N.O.W.E.S.I. Transfer Station

Revenues

2002 2003 2004 2005 2006 2007 Up to July? 2008
Garbage Collection Fees -45,354 -34,682 -47,457 -45,000 -41,804 -75,266 0
Garbage Tag Sales -93 0 0 0 0 0 0
Previous Years Surplus 16,540 3,348 2,195 0 -352 -1291 -17,837
Administration Overhead 1,419 1,560 1,571 2,237 2,386 3,706 0
TOTAL REVENUES -27,488 -29,773 -43,691 -42,763 -39,770 -72,851 -17,837
               
Expenses              
Contract Services 9,984 10,282 11,002 11,601 11,602 20,170 13,100
Insurance 1,133 2,303 1,851 2,740 173 -842 0
Office Supplies 216 162 159 129 0 0 0
Site Maintenance 2,733 1,181 13,105 2,244 3,351 6,830 3,605
Hauling Charges 14,270 15,540 17,574 25,698 23,352 28,857 8,950
Transfer to Equip. Rep. R 2,500 2,500 0 0 0 0 0
TOTAL EXPENSES 30,836 31,968 43,691 42,411 38,479 55,014 25,656


Thank you,
North Westsider

-------------------------

RDCO's reply

Subject: RE: N.O.W.E.S.I. revenue jump, why?
From: Communications Coordinator
Date: August 20, 2008 11:47 AM
To: North Westsider

 

Subject: Re; [Fwd: Transfer Station at La Casa]
From: Communications Coordinator
Date: August 20, 2008 11:46 AM
To: North Westsider

Thank you for your email.

As a result of your email and photos, the Regional Waste Reduction Office will pass this information onto our contractor who conducts illegal dumping clean up for investigation, as it appears a portion of this site is on Crown Land, which is the proposed location of a second transfer station facility for North Westside residents.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communicatons Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

---------------------------------------

Subject: Transfer Station at La Casa
Date: July 28, 2008 2:29 PM
From: North Westsider
To: Director of Engineering and Waste Reduction Manager

Subject: [Fwd: Transfer Station at La Casa]
To Director of Engineering and Waste Reduction Manager
Sent: August 14, 2008 8:45 PM
From: North Westsider

 

Subject: RE: N.O.W.E.S.I. revenue jump, why?
From: Communications Coordinator
Date: August 20, 2008 11:47 AM
To: North Westsider

Thank you for your email.

As this follow up is in response to a Freedom of Information request, I understand that staff is dealing with this inquiry.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

-----------------------

Complainants Question

Subject: Jump in 2007 Revenue
From: North Westsider
Date: August 19, 2008 10:20 AM
To: Communications Coordinator

 

Subject: Transfer station agreement
From: North Westsider
Date: August 20, 2008 2:22 PM
To: Communications Coordinator

To Communications Coordinator:

Does RDCO have an official agreement and approval with La Casa Strata yet regarding this new transfer station on the south side of La Casa?

Thank you,
North Westsider

 

Subject: Transfer station attendants costly
From: North Westsider
Date: August 21, 2008 1:49 PM
To: Communications Coordinator, Director of Engineering, Waste Reduction Manager

To RDCO Communications Coordinator, Director of Engineering, and Waste Reduction Manager:

Having a transfer station on the far south side of La Casa on the way to Kelowna and down the hill from Westside Road and out of view of the public is not a good enough answer. Full-time transfer station attendants are costly. What can RDCO do to reduce our costs and have transfer stations located nearer to each subdivision and in more well traveled locations instead of so far out of the publics sight distance and so far for the public to drive? I can't afford a security guard at the gate to my subdivision, so I surely can't afford someone to watch me throw out my stinking garbage? Please reconsider and change your plan of a transfer station on the far side of La Casa and having a full-time attendant. If anything the transfer station needs to be closer to the La Casa store and restaurant where many people frequent with the transfer station in a visible location.

Also, since La Casa let their 2006 crown land purchase application lapse and then re-applied Feb 2008, what makes RDCO think that La Casa won't let this latest land application lapse as well?
Shouldn't the Regional District have some guarantee of leasing the land before going ahead and telling everyone that a transfer station is going ahead at La Casa?

Shouldn't the Regional District lease or purchase this transfer station land from the government instead of being involved with La Casa?

Does RDCO have an agreement with the La Casa Strata yet?

Please read below where transfer stations are now preferred to be located according to the Ministry of Environment.

Thank you,
North Westsider

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: August 21, 2008 1:49 PM
To: Communications Coordinator

To RDCO:

What transfer stations located within the Regional District does the Regional District have experience with that were not attended to full-time in the Regional Districts experience in the past?

Garbage bag lockers would control the amount of garbage one could dispose of. Garbage bag lockers would not be hard to design and build suitable to the size regulations of one or two bags of garbage and could be rebuilt at the time we go from one bag to two bags. They could be made of plastic and could be designed to be able to add to the system as more lockers were needed. Garbage collectors could track each persons garbage if there was a problem.

If a transfer station was built where there was power available a camera could be set up so that offenders could be caught and dealt with.

Thank you,
North Westsider

 

Subject: La Casa Transfer Station
From: Communications Coordinator
Date: August 21, 2008 3:51 PM
To: North Westsider

Thank you for your email of August 18th at 12:32 pm. I’ve already answered these questions.

However, in another email you sent on the same day at 5:41 pm in which you ask:

To Communications Coordinator:

How many tons of garbage is generated from the Sugar Loaf Transfer Station each year?

Thank you,
North Westsider

---------------------------------------

The answer is in 2007, there were 330 tonnes of garbage collected and hauled from the Sugar Loaf Transfer Station.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

--------------------------------------

From: North Westsider
Sent: August 18, 2008 12:32 PM
To: Communications Coordinator
Subject: Re: La Casa Transfer Station

To Communications Coordinator:

Why does RDCO know nothing about the La Casa transfer station if RDCO is planning on having a transfer station built there?

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: August 21, 2008 4:21 PM
To: Communications Coordinator

To RDCO:

I feel RDCO is wasting my money on an unnecessary full-time attendant.

Thank you,
North Westsider

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: August 21, 2008 4:29 PM
To: Communications Coordinator

To Communications Coordinator:

At Richmond there were 6 - 3 story and long buildings where I lived in one block. You are right the garbage bins were in visibility of people and where I lived the bins were open and in the parking areas with shrubs surrounding the bins themselves. You are right, the bins were meant for the apartment buildings, but were no problems with illegal dumping in the City of Richmond and I didn't find bags of garbage laying on the side of the road there either. There were also 3 recycle bins that people used without enforcement. One bin for newspaper, the other for glass, and the other was for tin cans. The Okanagan was one of the last places to recycle compared to the lower mainland! I learned about recycling and garbage years ago in the 80's.

Thank you,
North Westsider

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: August 21, 2008 11:42 PM
To: Communications Coordinator

To Communications Coordinator:

What experience does the Regional District have with illegal dumping at transfer stations in the past within the Central Okanagan Regional District?

Thank you for answering.

North Westsider

 

Subject: Re: Transfer station attendants costly
From: North Westsider
Date: August 21, 2008 12:08 AM
To: Communications Coordinator

To Communications Coordinator:

You said:

The Regional District has never told anyone that a transfer station is going ahead at La Casa (your words).

I say:

Through the North Westside Communities Newsletter it stated, QUOTE: "The Strata Council at La Casa has given the go ahead for the transfer site. The design for the site is complete and once all of the final documentation is obtained, the new transfer site will be up and running soon after."

I suppose the newsletter could have gotten their information from La Casa, but:

In the Oct 2006 Vernon Morning Star it said, QUOTE: "The plan is to construct the second transfer station at the La Casa Resort, just south of Fintry, by early 2007."

Does this statement above mean something other than what I think it means? Where do you suppose the Vernon Morning Star got that information from... the moon? Where is the transfer station that was suppose to open in early 2007? Does the article in the Vernon Morning Star mean that the transfer station may not go ahead?

Where is the Regional Districts plans for this transfer station at La Casa? Can you send me a copy of the plans and show me in the minutes of the meeting where this transfer station plan was discussed?

Thank you,
North Westsider

 

Subject: North Westside transfer station report 2007
From: North Westsider
Date: August 22, 2008 3:32 PM
To: Communications Coordinator

To Communications Coordinator:

I was reading this section below and I was wonder if I could see a copy of Waste Reduction Manager's report mentioned below?

Thank you,
North Westsider

Engineering Committee Meeting Minutes - January 18, 2007 - page 2-3

Waste Reduction Manager updated the committee on the Year End Report on Garbage, Yard Waste and Recycling Collection Volumes, Plastics and Glass Recycling, Research for Garbage and Recycling Collection RFP, North Westside Transfer Station, Regular Programming and Garbage and Recycling Collection, as per her report .
North Westsider

 

Subject: Experience dumping at transfer station
From: North Westsider
Date: August 28, 2008 11:08 AM
To: Communications Coordinator cc Waste Reduction Manager

To Communications Coordinator:

You didn't answer my question yet, what experience does the Regional District have with illegal dumping at transfer stations as you stated that the Regional District has experienced problems in the past. What transfer station did the Regional District experience these problems at?

Thank you,
North Westsider

 

Subject: [Fwd: North Westside transfer station report 2007]
From: North Westsider
Date: August 28, 2008 11:10 AM
To: Communications Coordinator

To Communications Coordinator:

Did you not get this email, as I did not receive a reply??

-------- Original Message --------
Subject: North Westside transfer station report 2007
Date: Fri, 22 Aug 2008 3:32 PM

Thank you,
North Westsider

 

Subject: Azura La Casa website links
From: North Westsider
Date: August 31, 2008 11:18 AM
To: Communications Coordinator

To Communications Coordinator:

Since you say that RDCO will not change the search feature on RDCO's website and the search feature will not work as it should, could you please send me all the links on RDCO's website pertaining to Azura Management and La Casa Strata please?

Thank you,
North Westsider

 

Subject: Azura/La Casa non-searchable links
From: North Westsider
Date: August 31, 2008 3:55 PM
To: Communications Coordinator

To Communications Coordinator:

Can you please send me website links on RDCO's website that refer to Azura Management and La Casa Strata which are not searchable by the search function on RDCO's website?

Thank you,
North Westsider

 

Subject: The fear of unauthorized dumping
From: North Westsider
Date: Sept 1, 2008 4:35 PM
To: Communications Coordinator

To Communications Coordinator:

It would be nice if you could treat me with a little respect and answer the questions instead of saying thank you for your email.

Thank you,
North Westsider

 

Subject: The fear of unauthorized dumping
From: North Westsider
Date: Sept 3, 2008 7:57 AM
To: Communications Coordinator, Waste Reduction Manager, Director of Engineering

To RDCO Communications Coordinator - Communications Coordinator, Waste Reduction Manager - Solid Waste Co-ordinator, and Director of Engineering - Director of Engineering:

Since there is no guarantee that La Casa will receive the crown land they wish to purchase to build a new transfer station, and since La Casa let their crown land application lapse and reapplied, will RDCO reconsider a transfer station at La Casa and build anywhere else but at La Casa?

My feeling in talking to many of my neighbors in my area, is that they are not impressed with La Casa, and neither am I. I wish not to have much to do with La Casa, just as I am sure many of the people in this area do not wish to have much to do with La Casa. There are many stories going around about that place. Plus La Casa is currently illegally dumping and creating a fire hazard in our community. (photo attached)

Did you know that the name Ewen Stewart seems to always be in court? In almost every year since the year 1998. That is a lot of court! Ewen Stewart was also charged for failing to halt pollution which shows the attitude that this company had and by the looks of things still does. Will this email throw a red flag up in front of the Regional District of Central Okanagan to reconsider a new transfer station plan with La Casa?

Court Links with the name Ewen Stewart

http://www.courts.gov.bc.ca/jdb-txt/sc/07/17/2007bcsc1761.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/06/08/2006bcsc0824.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/04/03/2004bcsc0356.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/03/11/2003bcsc1141.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/03/10/2003bcsc1019.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/02/07/2002bcsc0773.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/02/00/2002bcsc0022.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/01/18/2001bcsc1853.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/00/08/s00-0863.htm
http://www.courts.gov.bc.ca/jdb-txt/sc/98/02/s98-0257.txt

Surrey individual charged for failing to halt pollution
M2 PRESSWIRE- 4 April 2001
BC Ministry of Environment, Lands & Parks:
Surrey individual charged for failing to halt pollution 03/04/2001 AGASSIZ -- Ewen Stewart of Surrey and a Vancouver company, 564324 B.C. Ltd., have been charged with failing to comply with the requirements of a Pollution Abatement Order under the provincial Waste Management Act, the Ministry of Environment, Lands and Parks announced today. Map 1 Map 2
I feel that having dealings with Ewen Stewart may in some way become detrimental in some (unknown at the moment) way to North Westside Road residents, especially with a transfer station.

Also La Casa has been contributing to an illegal garbage dump on this same crown land they are applying to purchase and that they currently lease for 30 years, for some time already.

Thank you for considering all North Westside Road residents.

Thank you,
North Westsider

 

Subject: The fear of unauthorized dumping
From: North Westsider
Date: Sept 3, 2008 7:39 PM
To: Communications Coordinator

To Communications Coordinator:

1. When was the Sugar Loaf transfer station not manned to give RDCO the experience? And just because some other transfer station needs to be manned, doesn't mean that the North Westside will be like another location. Plus it is not the experience of the Ministry of Environment.
2. I guess RDCO doesn't mind the 90 bags of garbage found along the roadway within 15 kms's in one year plus all the other illegal dumping created by having no transfer station when needed.
3. RDCO needs much more money to pay for attendants in the bush as the bush is unsightly. So where is that money? When is RDCO going to start manning the bush and the entrance to my subdivision?
4. That is the first time RDCO has said that RDCO will not pursue garbage bag lockers. And no they are not too expensive. Whats expensive is RDCO's wages for nothing! All we get for the money we pay is frustration created by RDCO and higher insurance rates. RDCO is a waste of my time and my money!
5. Instead of a proper place to dump, RDCO creates little dumps all over the bush because of the fear of illegal dumping that RDCO itself created!

We really don't need government ... volunteers would do a way better job and not cost us an arm and a leg I am sure! I am also sure that there would be be enough volunteers willing to come forward and help.

Thank you,
North Westsider

 

Subject: Re: Transfer station attendants costly
From: North Westsider
Date: Sept 3, 2008 7:46 PM
To: Communications Coordinator

To Communications Coordinator:

Communications Coordinator, you didn't send me all the available documents. I know for a fact that you didn't. So even yourself cannot find all the documents using RDCO's website search feature. Can you please send the remaining documents that you have not found (the important documents).

Also if there are any more reports not on RDCO's website regarding the North Westside Transfer Station, can you please forward them as well.

Thank you,
North Westsider

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: Sept 3, 2008 7:56 PM
To: Communications Coordinator, Waste Reduction Manager, Director of Engineering

To Communications Coordinator, Waste Reduction Manager, and Director of Engineering:

Yeh the transfer station is lovely ... but what about the bush?? Nobody care about the bush? You keep mentioning how lovely you wish to keep the transfer station, but never the bush. You all care about the transfer station so much you forgot about the bush!! How can RDCO find a middle ground between the bush garbage and the transfer station garbage? Apparently there is a huge lot of illegally dumped garbage up Sugar Loaf mountain road and just up past the Sugar Loaf transfer station again.

Thank you,
North Westsider

 

Subject: RE: The fear of unauthorized dumping
From: North Westsider
Date: Sept 4, 2008 5:24 PM
To: Communications Coordinator

To Communications Coordinator:

Well I am reporting 90 bags of garbage found along Westside Road all within 15 km's, that was picked up by the yearly clean up crew in 2008. I reported garbage up Sugar Loaf down a ravine a couple years ago now, and its still there... same with the 2 fridges and now 3 fridges in Valley of the Sun. There has been a black bag of garbage sitting in view of Westside Road at the Valley of the Sun view point all summer long and I mean for the whole summer. Is there nobody out here picking up garbage beside the road? What happened to the illegal dumping crew? There is garbage all over the place out here ... down by LaCasa alongside the road, on Valley of the Sun hill, at the viewpoint, at the Valley of the Sun bulletin boards, at the pullout south of La Casa, etc. There is just as much garbage in the bush and alongside the road as there is at the transfer station ... and I am not joking. Having just the transfer station manned is not doing anything about the illegal dumping.

Thank you,
North Westsider

 

Subject: Re: Transfer station attendants costly
From: North Westsider
Date: Sept 4, 2008 6:14 PM
To: Communications Coordinator

To Communications Coordinator:

I would appreciate a little respect. You should be able to supply the information, should you not? Or are you going to be dumb like me because you can't find documents? You should be able to find those documents, should you not? After all you are the communications coordinator.

I have mentioned many times that the search function on RDCO's website is useless and you refuse to do anything about it.

I am requesting the rest of the files through email so I don't have to wait two months and have nothing of what I asked for sent to my Canada Post mailbox.

Where is the last freedom of information request documents that I requested, as I have not received what was requested yet? It was approx. July 2, 2008 when I initially requested the documents. I did receive documents on Aug 1, 2008 that did not contain what I requested. I then telephoned and requested more information shortly after Aug 1, 2008. Then August 8, 2008 I received an email from (removed name)  that said "I have printed your e-mail out and will have Gary look at it Monday morning. Tina and Gary are both out of office today".

I think having to wait 2 months for information could possibly be detrimental.

Plus how much clearer could I have been in asking for "details of accounts"? Why wasn't "account detail" understood? Sorry, but I feel thats just another one of RDCO's tactics to try and withhold information as long as RDCO possibly can! Details of a contract between RDCO and a garbage pickup company, or account totals, are not "account details"!

Can you please forward the missing Azura files that you couldn't find through RDCO's search function, as I can't find them either?

Thank you,
North Westsider

 

 

Subject: I can't afford RDCO
From: North Westsider
Date: Sept 6, 2008 10:10 AM
To: Communications Coordinator, Director of Engineering, Waste Reduction Manager

To RDCO:

With the expense of RDCO's exhorbant wages, and the high cost of garbage disposal ($250.00 per year at least for fuel, plus the $40.00 utility bill, plus the $52.00 waste charge on my property tax) don't expect me to drive my garbage 8.4 km's from Valley of the Sun to La Casa and back each week, because I can't afford it the extra $250 per year. RDCO refuses to do anything about the garbage expense, and I can't do anything about it either. I will take my garbage where ever and when ever I feel because that is all I can afford and RDCO forces me too basically! RDCO will not dictate to me where and when I take my garbage out, my income does! I cannot afford to pay the garbage bill and if RDCO wishes to charge me and rape me because of it, just go right ahead, as I have no money to give. I am sick of being broke because of stupid rules! I will protest until I am dead which won't be long with all the stress I have to put up with because of RDCO and other levels of government wasting my money! I have more grey hair everyday because of the way I am treated by RDCO and other levels of government, and I am not joking in the least. I am under 50 years of age and am almost totally grey because of money!

If RDCO will not pay attention to all the garbage being dumped in the bush and alongside the road, I know that the illegal dumping problem will not go away on its own. There were 90 bags of garbage collected alongside Westside Road within 15 km's this year and a few years ago 6 tons of garbage was collected around the Sugar Loaf transfer station. If that does tell RDCO anything, nothing will I'm sure. If RDCO wishes to ignore my bank account, then I wish to ignore RDCO right back, as I can't afford RDCO the way its is handling the garbage in this area.

Placing a transfer station near an electrical source and near sight of the travelling public will reduce vandalism, fire bugs, etc.. A motion sensor camera could replace the full-time transfer station attendant with a part-time transfer station attendant and will reduce everyone's cost over the long term.

Sorry but my income dictates to me, not RDCO! I live with not enough money everyday so good luck getting it out of me!

Thank you,
North Westsider

 

Subject: Re: The fear of unauthorized dumping
From: North Westsider
Date: Sept 8, 2008 6:54 PM
To: Communications Coordinator

So Communications Coordinator, are you saying that RDCO is not responsible for the illegal garbage laying in the pullout at Valley of the Sun view point or alongside Westside Road or up Sugar Loaf Mountain near the transfer station?

Thank you,
North Westsider

 

Subject: Freedom of Information request whereabouts?
From: North Westsider
Date: Sept 9, 2008 8:37 PM
To: Communications Coordinator

To Communications Coordinator:

Should I have received anything in the mail by now from RDCO regarding my freedom of information request two months ago?

Thank you,
North Westsider

 

Subject: Re: Freedom of Information request whereabouts?
From: North Westsider
Date: Sept 10, 2008 4:39 PM
To: Communications Coordinator

To Communications Coordinator:

You told me that you answer for Waste Reduction Manager, so why not Gary too?

Thank you,
North Westsider

 

 

 

 

From: North Westsider
Sent: September 10, 2008 4:41 PM
To: Human Resources
Subject: FOI

To Freedom of Information:

I am still waiting for my North Westside Road transfer station package. Is it in the mail yet? Communications Coordinator said you were working on it.

Thank you,
North Westsider

 

 

From: Human Resources Assistant
Date: September 11, 2008 2:30 PM
To: North Westsider
Subject: FOI

Dear North Westsider:

Yes, the response is in the mail.

I notice that you made an additional request for Solid Waste Management function. I have attached correspondence regarding that request.

Yours truly,
Human Resources Assistant
Human Resources Department
Regional District of Central Okanagan
1450 KLO Road
Kelowna , BC V1W 3Z4
Telephone: 250-469-6249
Fax: 250-763-7497

Human Resources Assistant [at] cord.bc.ca
www.regionaldistrict.com

ü Please consider the environment before printing this email.

 

From: North Westsider
Sent: September 11, 2008 7:44 PM
To: Human Resources Assistant
Subject: [Fwd: RE: Freedom of Information request]

To Human Resources Assistant:

I sent this email back August 8, 2008 asking if I needed to send in a new FOI request for Solid Waste, and you just got back to me today Sept 11, 2008. I would be reading the FOI request if you would have paid attention to my question. Please just send me my request without the FOI as I am tired of waiting already.

Thank you,
North Westsider

 

Incompetent comes to mind!!!

 

Subject: [Fwd: RE: Freedom of Information request]
To: North Westsider
Sent: September 12, 2008 8:54 AM
From: Human Resources Assistant

Dear North Westsider:

I will look into your request today and will follow up with you shortly.

Human Resources Assistant
Human Resources Department
Regional District of Central Okanagan
1450 KLO Road
Kelowna , BC V1W 3Z4
Telephone: 250-469-6249
Fax: 250-763-7497
Human Resources Assistant [at] cord.bc.ca
www.regionaldistrict.com

ü Please consider the environment before printing this email.

 

Never heard back from Human Resources Assistant!!

 

Subject: Re: Freedom of Information request whereabouts?
From: North Westsider
Date: Sept 13, 2008 7:46 AM
To: Communications Coordinator

To Communications Coordinator:

What does that mean ... you don't answer for Gary as well?

Thank you,
North Westsider

 

Subject: 2007 Revenue Jump $33,462
From: North Westsider
Sent: September 19, 2008 8:49 AM
To: Communications Coordinator; Waste Reduction Manager; Director of Engineering

To Communications Coordinator, Waste Reduction Manager, and Director of Engineering:

I still don't have the answer to the jump in Revenue² of $33,462 in 2007 for the N.O.W.E.S.I. transfer station at Sugar Loaf. $33,462 divided by $40.00 utility bill = 836 properties.

What is the answer Communications Coordinator, as I am still waiting and I refuse to give up until the question is answered.... so why don't you just answer it and get it over with Communications Coordinator? The total revenue for 2006 was $41,804 and the total revenue in 2007 was $75,266. Why is there such a large difference of $33,462? How many times do I have to ask this same question before I get the answer. I won't give up Communications Coordinator! Why is RDCO refusing to answer the question I previously asked more than a few times now about this and even went through the freedom of information act? Only receiving account totals from RDCO do not explain the jump in revenue of $33,462 for 2007.

I tried the freedom of information act to no avail ... all I received from RDCO was the totals of the N.O.W.E.S.I. accounts, and it took longer than the normal 30 days after the request. There is no way that accounts only come with totals, as there are amounts that total up to make the totals for each account.

As RDCO's letter stated to me that I have 20 days to request a review by the Office of the Information and Privacy Commissioner. I will be placing my request in the mail today. I feel RDCO is trying to stall as long as they can before the information comes out? I feel RDCO is just trying to play games and trying to frustrate me on purpose! I feel RDCO has some secrets to keep about this 2007 revenue and that is why they are not willing to give out that information so easily. Eventually the reason for the jump in revenue will come out! I refuse to give up.

Thank you,
North Westsider

Revenue for N.O.W.E.S.I.
2002 $45,354
2003 $34,681
2004 $47,457
2005 $45,000
2006 $41,804
2007 $75,266

In this email Communications Coordinator says that increased costs resulted in the increase in revenue LOL!!!

Subject: RE: 2007 Revenue Jump³ $33,462
From: Communications Coordinator
Date: September 19, 2008 4:00 PM
To: North Westsider

Thank you for your several emails.

As previously explained in a previous email response in July, revenue for the Solid Waste Management function is derived from a combination of parcel taxes and users fees through utility billing. The costs of the North Westside Transfer Station are covered through an allocation of these revenues.

**Note - Communications Coordinator says expenses increased which created the jump in revenue LOL?

During 2007, there were increased costs associated with the facility.  Site maintenance, hauling costs and contract service costs all increased and accordingly, these expense increases resulted in the increase you note in the revenues for the North Westside Transfer facility.

Communications Coordinator
Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

From: North Westsider
Sent: September 22, 2008 12:33 AM
To: Communications Coordinator; Waste Reduction Manager; Director of Engineering
Subject: Extra $13,298 2007 revenue = 163 new properties

To Communications Coordinator:

I sent this email (copied in blue below) on Friday but it was returned to me saying something about spamhaus. I eventually figured it out that I am not on RDCO's spam list but do need to resend the email I sent on Friday. Apparently my service provider blocked a range of ip addresses to block some spammer for a certain length of time and then released that range of ip addresses, and it just so happens that I am in that range of ip addresses. I am not the spammer as I at first thought. You did reply to my test email, so I know I am not on RDCO's spam list now for sure.

Anyway please read the email I sent on Friday in blue below regarding extra 2007 revenue.

Also, I understand now why I received the letter from RDCO to appeal to the Office of the Privacy Commissioner for the details of the sugar loaf transfer station revenue.... its because I am told that Director of Engineering lost his job, Waste Reduction Manager is leaving for a new position at Fortis, and Gary Leier is not RDCO Human Resources anymore who administers the Freedom of Information.. The new replacement people will be the ones to have to take the heat from the Privacy Commissioner as to:
1) why there is extra revenue in 2007 for the Sugar Loaf N.O.W.E.S.I. transfer station, and as well
2) why RDCO won't supply the revenue information I requested through the freedom of information act.

Pretty sneaky!

Director of Engineering's income was way too high being over $100,000 for what his job description was to begin with ... his job description of managing consultants who do the real job of finding my water system and all the while Director of Engineering sits on his backside making phone calls .... that's a secretary's job if you ask me ... who knows why they call it director of engineer ... just makes it sound good that's all. I guess that is why I hear (rumor) that planning, building inspection, and engineering is all being rolled into one now ... maybe directors position could be called manager now.

I think I should make a phone call to Fortis and tell Waste Reduction Managers new employer what I think of her work for the community, as that is where rumor has it she is headed for higher pay. They just may be interested in how Waste Reduction Manager ignored residents petition for better garbage service ... maybe she will ignore her new employer like she ignored the community? In my eyes Waste Reduction Manager doesn't deserve a higher paying job ... she needs a decrease in pay and needs to dig some ditches by hand and see what most peoples wages are compared to hers. I'd like to see Waste Reduction Manager take her garbage 16.2 km's to dump it each week and see how she likes it .... I'm going to tell Fotis that Waste Reduction Manager made me take my garbage 16km's and she ignored residents petition. If I was manager at Fortis, I would reconsider hiring her!

Thank you,
North Westsider

This email got a bit out of hand the complainant does admit, but RDCO was also being jerk and the complainant was furious!

---------------------------------------------------------------------

Communications Coordinator, here is the email that was returned to me as Spamhaus

So 761 paying properties of Sugar Loaf transfer station x $41.43 charged each property on our rural property tax bill in 2007 = $31,528, so where did the $33,462 jump in revenue in 2007 come from??

RDCO didn't sell that many tag a bags at Sugar Loaf in 2007. What money is going to paying for the Landfill in Kelowna where our Sugar Loaf transfer station garbage eventually ends up, if all the money from our Rural Property Tax bill ($41.43) is going towards Sugar Loaf?? RDCO did say at one time that the charge on our rural property tax bill paid for the landfill in Kelowna. Who is paying for the landfill in Kelowna now then?

Total Revenue in 2007 should be close to =

$61,968 but RDCO says there is $75,266. HOW CAN THAT BE??? RDCO didn't sell that many tag-a-bags so where did this extra Revenue of $13,298 come from?? $13,298 divided by ($41.43 for Waste/Environment Mgt + $40.00 utility bill = $81.43) so $13,298 divided by $81.43 = 163 new properties contributing to Sugar Loaf to make the extra 2007 Revenue of $13,298? Is there 163 new properties contributing to Sugar Loaf??

This is how I figured out the total revenue being $61,968

for N.O.W.E.S.I. using RDCO's figure of 761 properties paying for Sugar Loaf transfer station:

Utility Bill 761 properties x $40.00 per year = $30,440

Rural Property tax bill 761 properties x $41.43 for Waste/Environment Mgt = $31,528

So $30,440 + $31,528 = Total $61,968 revenue in 2007 for Sugar Loaf

So Communications Coordinator when you tell me where the 2007 revenue comes from, and I don't get the information through the freedom of information act, its certainly very hard to believe what you say. Can you please explain?

Thank you,
North Westsider

 

Subject: RE: Extra $13,298 2007 revenue = 163 new properties
From: Communications Coordinator
Date: September 22, 2008 4:18 PM
To: North Westsider

I answered the question in an email sent to you on Friday, September 19th at 4:01 pm regarding revenues for 2007 and increase. I have pasted my response sent then followed by your email from earlier that morning:

Communications Coordinator
Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: RE: Extra $13,298 2007 revenue = 163 new properties
From: North Westsider
Date: September 22, 2008 7:15 PM
To: Communications Coordinator, Waste Reduction Manager, Director of Engineering

Your explanation does not make any sense to me, Communications Coordinator. Can you please explain in more detail?

If, as you say, there are 761 properties x ($40.00 utility bill + $41.43 rural property tax bill) = $61,968 in 2007, and there was $75,266 total revenue in 2007, then why is there a surplus of $13,298 revenue? Where did this surplus revenue come from??

You said it comes from a combination of user fees and utility billing. This still does not explain the extra $13,298 worth of revenue that the 761 properties could not have paid through utility billing, property tax, and user fees.

Can you please explain where this extra revenue comes from? It could not have come from the Sugar Loaf users, but if so please explain as it would be a miracle? Could you have make a mistake with how many properties (761) who pay towards Sugar Loaf transfer station?? Can you please double check if you feel that this revenue comes from nowhere else other than the Sugar Loaf users utility bill, rural property tax, or user fees? Or does this extra revenue come from other peoples properties who also pay a utility bill and or rural property tax for garbage service elsewhere other than the Sugar Loaf (N.O.W.E.S.I.) transfer station?

Thank you,
North Westsider

 

Subject: [Fwd: Re: Extra $13,298 2007 revenue = 162 new properties]
From: North Westsider
Date: Sept 24, 2008 11:52 AM
To: Communications Coordinator

To Communications Coordinator:

In case you did not get this email, as I did not receive a reply as yet, I am resending it hoping to receive a reply.

Thank you
North Westsider

-------- Original Message --------
Subject: Re: Extra $13,298 2007 revenue = 163 new properties
Date: Mon, 22 Sep 2008 7:15 PM

Your explanation does not make any sense to me, Communications Coordinator. Can you please explain in more detail?

 

 

Subject: RE: Extra $13,298 2007 revenue = 163 new properties
From: Communications Coordinator
Date: September 24, 2008 2:56 PM
To: North Westsider

Thank you for your email. I have answered this question to the best of my ability. It appears that you are trying to extrapolate data that doesn’t exist by multiplying properties with user fees and creating numbers that don’t have any basis in our budgetary reality.

I am sorry if I am not able to explain this to you so that you are satisfied with the answer. I have done my best and have been very upfront, honest and as prompt as possible in answering your questions and emails.

Once again, as I am not able to provide any additional or new information from that already presented and offered to you in answer to your questions, I respectfully request that any further requests for information on this subject be directed through the Freedom of Information and Protection of Privacy provisions.

Communications Coordinator
Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: [Fwd: Re: Extra $13,298 2007 revenue = 163 new properties]
From: North Westsider
Date: Sept 24, 2008 3:21 PM
To: Communications Coordinator

To Communications Coordinator:

If you insist Communications Coordinator!

Thank you
North Westsider

Blue Divider Line

Communications Coordinator said on Sept 24, 2008 in his email, "I have answered this question to the best of my ability." and the Regional District said, "we don't have a document detailing this information" in the letter dated July 24, 2008.

Blue Divider Line

Subject: 2007 Financial Statement
From: North Westsider
Date: Sept 24, 2008 5:46 PM
To: Communications Coordinator

To Communications Coordinator:

Where is the 2007 financial statement located on RDCO's website as I don't see it here.

http://www.regionaldistrict.com/departments/finance/default.aspx

Thank you
North Westsider

 

Subject: Re: Garbage at Valley of the Sun
From: North Westsider
Date: Sept 26, 2008 9:01 PM
To: Communications Coordinator

To Communications Coordinator:

Where does RDCO pick illegal garbage up from then?? We are paying $17,000 for illegal dumping this year as was reported by RDCO.

Thank you,
North Westsider

 

Subject: Re: Parcel Tax:
From: North Westsider
Date: Oct 1, 2008 11:29 PM
To: Communications Coordinator

To Communications Coordinator:

I wasn't asking for information that doesn't exist. I was asking for information pretaining to the North Westside Road parts of the accounts whatever local name (C.O.W. or North Westside Road) needs to be used for that era.

I want to know how my money is being used to pay for garbage service and sooner or later I will find out how much revenue was collected from the Sugar Loaf transfer site users and the rural property tax users, and how it was allocated to each of the following:

093 -- Westside Sanitary Landfill
094 -- Waste Reduction Program
095 -- Solid Waste Collection
096 -- Recycling
097 -- N.O.W.E.S.I. Transfer Station

My one question that seems hard for you to find the answer. Can you please explain where the extra revenue for the N.O.W.E.S.I. transfer station account came from in 2007? I don't know how much clearer of a question I could ask, but maybe asking this same question in another way (below), you will understand what I am asking for.

How many properties paid or will pay the rural property tax for waste mgmt. in the North Westside Road/Sugar Loaf transfer station service area only, in the years 2002,2003,2004,2005,2006,2007,2008?

Maybe then, I will be able to figure out the answer to my question about the extra revenue.

Thank you
North Westsider

 

Subject: Need email address
From: North Westsider
Date: November 11, 2008 2:25 PM
To: Communications Coordinator

To Communications Coordinator:

Do you have an email address for the new director or staff of RDCO that is working on our water system? Is her name Delphine or something?

Thank you
North Westsider

 

Subject: Re: Need email address
From: Communications Coordinator
Date: November 14, 2008 2:39 PM
To: North Westsider

If you would like any information on this project, I’d be pleased to assist.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Need email address
From: North Westsider
Sent: November 14, 2008 3:39 PM
To: Communications Coordinator


To Communications Coordinator:

I wish to submit information directly.

Thank you,
North Westsider

 

 

Subject: Re: Need email address
From: Communications Coordinator
Date: November 14, 2008 4:03 PM
To: North Westsider

Thank you for your email.

I would be pleased in my role as Communications Coordinator to pass along any information you wish to submit or answer any questions you may have regarding this project.

I have just updated the project information on the RDCO website as a tentative meeting date, time and location has been set and I believe a letter will be sent to property owners in the affected areas shortly advising them of this confirmed information.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Need email address
From: North Westsider
Date: November 14, 2008 5:44 PM
To: Communications Coordinator

To Communications Coordinator:

Why do you wish to insist? I may wish to keep this information confidential from you! Just like you like to keep your emails confidential. Please stop trying to make my life difficult. I didn't need to ask a second or third time ... thank you very much!

Thank you
North Westsider

 

Subject: Re: Need email address
From: North Westsider
Date: November 15, 2008 6:59 AM
To: Communications Coordinator

To Communications Coordinator:

Like I said many times before Communications Coordinator, I am tired of the run around you give me every time I ask a question. I don't have time to play your childish games and that is exactly what they are .... your childish games! You act like you are only 2 years old most times, and how many emails are you going to use on me this time to thwart me? I could have had my email delivered already if it were not for you holding me back! If Dave Robertson wins we will have to see if we can have you removed from your position!

Thank you
North Westsider

 

Subject: Re: Need email address
From: Communications Coordinator
Date: November 20, 2008 11:19 AM
To: North Westsider

Thank you for your email.

Should you wish a response from the Regional District staff regarding the North Westside Water Study, I would encourage you to direct your inquiries and questions to me.

I will be pleased to respond on behalf of the Regional District as quickly as I am able.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Need email address
From: North Westsider
Date: November 20, 2008 12:24 PM

To Communications Coordinator:

Like I said Communications Coordinator my emails are only for the intended recipient, just like yours are. Now please I am tired of playing your childish games Communications Coordinator ... I think this is about the 5th email now where I have asked politely..... how many more times do I need to ask before I get an answer??? Or will you ever answer?? Like I said you try to frustrate me on purpose Communications Coordinator, I am not stupid! How many times will you require me to ask for the email address before you will give it to me? Seems to me that both you and Jim Edgson are control freaks!

Thank you,
North Westsider

 

From: North Westsider
Sent: November 20, 2008 10:41 AM
To: Jim Edgson-Home; Jim Edgson
Cc: Delphine M.
Subject: Water system information needed

To Jim Edgson:

How long do potable water pipelines last before needing replacement?

Has there been any studies at all done behind or near Valley of the Sun looking for a potable water source in the past or lately?

I seen the article in the Vernon Morning Star Wed Nov 19 where you are saying you would try to communicate with residents in the North more as you feel you don't have the support here like you do in the south.

It would be nice if you could answer my questions for once, as this water system does directly affect me and I don't appreciate being ignored and not replied to with every email I send. I don't write emails so you can waste my time!

Thank you,
North Westsider

 

Subject: UV Bulbs for water systems
Date: Nov 26, 2008 2:37 PM
From: North Westsider
To: I-engineering

To Engineering:

About how much does a UV bulb for a water system for say a 500 lot subdivision cost? And how often do these UV bulbs need replacing?

How about a 200 lot subdivsion?

How about a 150 lot subdivison?

Thank you,
North Westsider

 

Subject: Re: Questions
From: G.C. [at] cord.bc.ca
Sent: Novemeber 26, 2008 3:19 PM
To: North Westsider

Good morning!

Thank you for your email.

(Name Removed), our Communications Coordinator would be pleased to respond to your inquiry. You may contact him by email at Communications Coordinator [at] cord.bc.ca or by phone at 250-469-6339.

 

 

Subject: RE: Water System Information needed
From: Communications Coordinator
Date: November 27, 2008 4:18 PM
To: North Westsider

Thank you for your email. I am the contact person for information regarding the North Westside Water Study and would be pleased to address any future queries you may have.

The length of time that potable water lines last depends on the type of material used, the environment in which they are placed and the composition of the water flowing inside them. For example, ductile iron and cast iron water pipes can be susceptible to harsh frost and corrosive soil, severely restricting their lifespan. PVC pipe tends to be the standard now and has a lower break rate, corrosion rate and improved chemical resistance. You may wish to visit Ipex Inc. a supplier of municipal piping systems for information on their products: www.ipexinc.com

To answer your second question, the Regional District has not conducted any formal studies in your specific subdivision for reliable and large enough sources of potable water, which is why we are doing studies on this project. However, we do know of a number of private wells that have been drilled and no water found. As needed, the Regional District contracts experts to conduct this type of work and to make recommendations on possible options and costs in order to accomplish any specific project.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Water system information needed
From: North Westsider
Date: November 27, 2008 4:59 PM
To: Communications Coordinator

To Communications Coordinator:

Like I said, Flake Off Communications Coordinator ..
This email and any files transmitted, are confidential and may contain privileged information. Any unauthorized dissemination or copying is strictly prohibited. If you have received this email in error, please delete it and notify the sender.

Thank you,
North Westsider

 

Subject: Re: Questions
Date: Nov. 28, 2008 6:53 PM
From: North Westsider
To: G.C. [a] cord.bc.ca

To G.C.:

Like I said Communications Coordinator is not qualified to answer my questions ... he is a secretary and not an engineer. Plus I am not getting along very well with Communications Coordinator. Please Communications Coordinator does not need to involve you in this!

Thank you,
North Westsider

 

 

The instructions from RDCO that I recieved in the notice of meeting letter state the following:
Concerns, questions, or general inquiries may be sent to our office via e-mail at engineer [at] cord.bc.ca
http://www.okanaganlakebc.ca/community/personal/westside_road/images/water/water_meet_nov_08.jpg

If residents were told to contact Communications Coordinator by way of this notice of meeting letter, then maybe I would believe you that I should contact Communications Coordinator, but I don't believe you as the letter states to contact engineer [at] cord.bc.ca.

I believe its time Communications Coordinator as well as yourself stopped these childish little games of yours and allow the engineer to answer my questions.

By the way my old email address will no longer work, so please use my new email address from now on, which is (removed).

Thank you,
North Westsider

 

Subject: Questions
From: G.C. [at] cord.bc.ca
Date: Dec 1, 2008 9:40 AM
To: North Westsider

Dear North Westsider

The Regional District no longer employs an engineer. However, all inquiries should be directed to B.S. the RDCO Communications Coordinator and he will be pleased to provide answers to any questions related to the Water Study project.

 

Subject: Re: Jim Edgson conduct at Dec 4 meeting
From: North Westsider
Date: Dec 8, 2008 8:59 AM
To: Chief Administrative Officer H.R.

To Chief Administrative Officer H.R.:

Every email I send to RDCO gets sent to Communications Coordinator. If I wanted my emails to Communications Coordinator, I can send them myself. I don't believe it is proper etiquette for RDCO to be forwarding my emails to others. It states on everyone of Communications Coordinators emails to not copy forward disseminate, etc.  If Communications Coordinator can do that with his emails then Communications Coordinator should be treating others emails in the same light!  Please do not forward emails I send to RDCO to any other person other than the person I sent my email to please.

Can you please explain why you are not dealing with this please?

Thank you for your answer.

Thank you,
North Westsider

 

Subject: Smithsonian
To: Communications Coordinator
Date: December 11, 2008 6:25 PM
From: North Westsider

Hi Communications Coordinator:

What do you think of that nickname I made up for you?

Communications Coordinator Smithsonian ..... isn't that a good one LOL? I think it suits you LOL.

Can you laugh at that one??

North Westsider

 

Chief Administrative Officer H.R. response to quote, "email sent to RDCO gets sent to Communications Coordinator".

-----------------------------------------------

Subject: Re: Jim Edgson conduct at Dec 4 meeting
From: Chief Administrative  Officer H. R.
Date: Dec 12, 2008 7:59 AM
To: North Westsider

Ms. North Westsider

In accordance with our procedures, I will forward this email to Communications Coordinator for response.

Chief Administrative  Officer H. R.
CAO
Regional District of Central Okanagan

 

From: North Westsider
Sent: December 19, 2008 10:13 AM
To: Communications Coordinator
Subject: Info posted to RDCO's website

To RDCO:

Can RDCO post to its website all the information that residents need to know so we don't have to keep asking, because it getting rediculous having to constantly ask and then wait all the time. Apparently RDCO has a policy on emails and it would be nice to know what that policy is since RDCO has special rules for emailing.... such a basic task but yet RDCO has to make it so complicated. RDCO needs to post this with every email address so that residents understand what the rules are. RDCO is leaving residents in the dark and then they wonder why residents are frustrated with RDCO.

If there are rules and policies, they should all be posted to RDCO's website so we all have access to them without having to drive to Kelowna and without having to ask for every little bit of information.

Thank you
North Westsider

P.S. The information should also be searchable through RDCO's web search. As a matter of fact all information should be searchable and that is where RDCO's website fails. The colors aren't that pleasant either in my opinion.

 

Subject: RE: Info posted to RDCO's website
From: Communications Coordinator
Date: December 19, 2008 4:07 PM
To: North Westsider

Communications Coordinator wrote:

Thank you for your email and your thoughts regarding information you feel should be available on our website.

I’m sorry but we are not in a position to provide every document we have on our website. We do not include any of our policy documents on the website.

We do however, provide links to hundreds and hundreds of the most popular documents such as bylaws, fees and schedules, studies, reports, approved minutes, agenda and reports of public meetings of the Regional Board and the Governance and Services Committee, agenda and approved minutes of the most recent advisory committees etc.

I have been asked to provide you with a copy of the Communications Plan. It is attached.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

Subject: Re: Info posted to RDCO's website
From: North Westsider
Sent: December 19, 2008 5:19 PM
To: Communications Coordinator

To RDCO:

I would suggest that if RDCO want people to understand how to use their special email policy then I suggest that it be posted so that not just I am able to view it.

Thank you
North Westsider

 

Subject: No Likey RDCO
From: North Westsider
Sent: December 19, 2008 5:37 PM
To: Communications Coordinator

To Communications Coordinator:

How I understand your answer Communications Coordinator (always no) is that RDCO doesn't care if residents can find anything through RDCO's website search or not ... and who cares if we don't know RDCO's email policy.  Nobody cares about us residents but us! So should we care for RDCO? I wish we had no government at all because they don't do nothing for me but frustrate me! I would have a water system by now if it were not for RDCO. Residents themselves could do a better job in my eyes. Now you know know why I don't like dealing with you or RDCO!

North Westsider

 

Subject: RE: No Likey RDCO
From: Communications Coordinator
Date: January 07, 2009 8:12 AM
To: North Westsider

Thank you for your email.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

 

Subject: RE: Info posted to RDCO's website
From Communications Coordinator
Date: Jan 7, 2009 8:12 AM
To: North Westsider

Thank you for your email.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

 

In another a Freedom of Information request dated October 13, 2008 in regards to the La Casa transfer station,

the complainant received the following two documents and more

along with a letter dated December 17, 2008.

 Did RDCO transfer $25,000 to La Casa transfer station?  What account is that?

Where did the large jump in 2007 revenue for garbage collection fees come from?

Westside Sanitary Landfill - General Capital Fund - 2007 Capital Budget notes $25,000 transfer station at La Casa
click document for larger print

 

LANDFILL - 2008 Budget notes - AWSR, transfer 25000 (did not get built in 2007 as we are waiting for approval for use of crown lands).
LANDFILL - 2008 Budget notes - AWSR, transfer 25000 (did not get built in 2007 as we are waiting for approval for use of crown lands).

Blue Divider Line

 

The complainant cannot find the initial complaint sent to the Office of the Information and Privacy Commissioner so not exactly sure the date the complaint was filed.

 

Another coincidence is that this reply letter from the
Office of the Information and Privacy Commissioner is dated Sept 24, 2008, the same date Communications Coordinator says he has answered to the best of his ability.

The reason documents were sent incomplete to the OIPC was because the complainants
printer ran out of ink and so had to wait awhile to purchase ink
in order to send the rest of the package.

 

In the meantime the complainant forgot after purchasing the ink to send the rest of the package until some time had passed and asked the OIPC what was happening with the file, then being reminded incomplete documents were submitted.

 

In the meantime the complainant tried to find out this same information in another way by way of another Freedom of Information request asking for La Casa documents, hoping to discover even more information in the process.

 

 

 

Here is the information the complainant asked for in the Oct. 13, 2008 La Casa request which wasn't received until received Dec 17, 2008 in the La Casa FOI request.

The complainant found it strange that there was not one piece of correspondence in the Oct 13, 2008 La Casa request to and from the Regional District and the North Westside Communities Association (NWCA).  The North Westside Communities Association had been in discussion with the Regional District of Central Okanagan at a meeting held at the Killiney Beach Hall where the NWCA spoke with Waste Reduction Manager saying that a business in the area was proposing to donate land.   Waste Reduction Manager said that the NWCA didn't want the complainant to know anything more than that a business in the area was donating land for a new transfer station.  The complainant tried to go to the meeting but when arrived the complainant was not permitted in the meeting, as Waste Reduction Manager said that the NWCA wouldn't hold the meeting if the complainant was permitted in the meeting so could the complainant go home instead.  Waste Reduction Manager had said she didn't see why the complainant couldn't go to the NWCA meeting held at Killiney Hall over the proposal of a new transfer station at La Casa Lakeside Cottage Resort which the complainant found out later was the business proposing to donate land to place the transfer station.  But this is another Freedom of Information Act story that just may just be posted later.  The Freedom of Information Act request asking for NWCA correspondence was sent to the Regional District of Central Okanagan on December 24, 2008 and we haven't received any correspondence as of April 11, 2009.  The complainant spoke with Mary Jane Drouin on the phone on March 27, 2009 whom said it would take 6 weeks to retrieve NWCA correspondence records.   Imagine, just what it costs taxpayers each day to have RDCO employees look information up for staff.  Maybe the complainant needs a tour of the records office to see how the record keeping is done so that the complainant can believe it takes so long to retrieve records??

 

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Subject:
Re: $100,000
From: North Westsider
Date: Jan 19, 2009 5:13 PM
To: Communications Coordinator

To Communications Coordinator:

What will the $100,000 pay for?

Why will the board not consider a sound system?

Thank you
North Westsider

-----------------------------------------------------------------

Communications Coordinator wrote:

Thank you for your email.

In response to the question from Director Findlater during the Governance and Services Committee meeting, the funds being provided by the Regional District are coming from the RDCO feasibility fund which all areas and municipal members contribute to in order for the Regional District as required with Board approval, to do feasibility studies on projects. If the water project receives sufficient petition support to proceed from property owners, then the Regional Board will be asked to approve formation of a local service area and property owners within that local service area will be responsible for covering the costs of the construction and operation and maintenance of the water system.

As well, water user fees would be paid for by property owners within the local service area.

At this time the Regional District is not considering installation of a sound system in the Woodhaven Board Room or any of its other meeting rooms.

Communications Coordinator
Regional District of Central Okanagan
1450 KLO Road
Kelowna, BC
V1W 3Z4

Phone: 250-469-6339
Fax: 250-763-0606
Email: Communications Coordinator [at] cord.bc.ca
Website: www.regionaldistrict.com

------------------------------------------------------------

From: North Westsider
Sent: January 15, 2009 6:58 PM
To: Communications Coordinator
Subject: $100,000

To Communications Coordinator:

What is the $100,000 mentioned in the Fintry water system grant application that RDCO is contributing. I was at the Regional Board meeting this morning Jan 15, 2009, but I couldn't hear what was said. Is there any way that the Regional District can install a sound system so that when I do drive all the way to Kelowna to attend a 5 minute meeting, that I can at least hear it! Also if you install a sound system Castanet.net said they would tape and post the meetings on the net so wouldn't have to drive all the way in there (a dangerous 45 minute drive down a windy, poorly maintained, animal ridden road)

I heard service area and I heard feasibility funds and I heard laughter and thats about all I could hear. I drove all the way into Kelowna so I couldn't hear but could only really watch the hands go up.

I want to know what this $100,000 is all comprised of in detail.

Thank you,
North Westsider

 

After speaking with the Freedom of Information Officer on the telephone on Friday March 27, 2009, the Freedom of Information Officer sent the complainant a reply letter dated Thursday March 26, 2009 in an envelope post marked Thursday April 2, 2009.

 

 

The complainant did receive other correspondence between La Casa and the Regional District of Central Okanagan but none from the NWCA.

 

 

The Office of the Information and Privacy Commissioner replied after some time and started processing the complaint on Feb 6, 2009 as you can see in the letter below.

 

Subject: Jump in Revenue for garbage collection fees.
From: North Westsider
Date: Feb 16, 2009 10:16 PM
To: Communications Coordinator

To Communications Coordinator:

How many emails does it take to get a direct answer out of Communications Coordinator? Sounds like a joke doesn't it? And then you wonder why you get so many emails ... how many emails and how months does it take to get the appropriate response I wonder?

This is your previous answer to the question I had, and its 8 months later and your answer still does not explain and show me exactly where in the account this
jump in revenue5 is. Would it be possible to get a direct and appropriate answer instead of the vague answer you gave me?

Here is the vague answer you gave me.

Where does this extra Revenue come from??
These users as you know, are charged a combination of parcel taxes (which pay for all Solid Waste Management functions including Regional Waste Reduction Office and Westside Sanitary Landfill etc) and user fees through utility billing. The costs of the North Westside Transfer station are covered through a combination of revenue from the above, both parcel tax and utility billing.

If you can't explain it, maybe you could send me details of the "Garbage Collection Fees" account, details of Solid Waste Management account and details of the Westside Sanitary landfill where it shows the exact amounts going in and out of the account for the Sugar Loaf transfer station as well as the Westside Sanitary Landfill and any other details of accounts for the Sugar Loaf transfer station which I asked for previously and only got the totals of these accounts.

I don't know how many times I am going to have to ask you, but I need the details of the accounts and the figures going in and out and not the totals of the accounts. Maybe you didn't understand, but hopefully you will now with me explaining in more detail so that you will understand.

Thank you
North Westsider

 

The last email received from the Regional District of Central Okanagan Communications Coordinator was on Feb 17, 2009 which was days before the letter dated Feb 24, 2009 was written which banned the complainant from emailing the Regional District of Central Okanagan anymore and that all correspondence be by snail mail.

 

Subject: How many days does it take Communications Coordinator to answer his emails
From: North Westsider
Date: Feb 20, 2009 6:13 PM
To: Communications Coordinator

To Communications Coordinator:

I have waited for two days now for a reply ... do you not work there anymore? Now I guess I have to wait the weekend too. I think you need some help down there if you can't answer the same day in a timely manner.

North Westsider

 

Communications Coordinator's last reply email was dated Feb 17, 2009 when he answered about other information requested by email in regards to water meters, etc., and we wonder why Communications Coordinator hasn't answered over the past few days?

 

Subject: OIPC complaint form letter to RDCO
From: North Westsider
Sent: Feb 21, 2009 1:56 AM
To: Communications Coordinator

To Communications Coordinator:

I have yet to receive an answer to my question about the jump in revenue6 2007 for N.O.W.E.S.I transfer station. I feel the Regional District is doing this on purpose and I really don't trust RDCO. I applied for information through the freedom of information act and sent many an email but my question has yet to be answered. Here is the question again that I have asked umpteen times. This will be the last time I ask as you will see when you read the attachments to this email regarding the details of accounts and the jump in revenue. Its no wonder you get so many emails asking the same question 50 thousand times. If I could only have the answer maybe your email box won't be so full of emails by me and maybe you would have more time to answer your emails instead of me having to wait 2 days plus the weekend and then who knows when I will get the answer. It is time the Regional District of Central Okanagan were a little more open and worked in a more timely manner.

Below is only one of the emails I sent you from way back in 2008, and as a matter of fact it was this date here.
19/08/2008 10:20 AM

Thank you
North Westsider

To Communications Coordinator:

I received the freedom of information act information I requested, but I still don't understand why there was such a large increase in revenue for Garbage Collection Fees5 in 2007. Can you please explain?

General Revenue Fund - 097 - N.O.W.E.S.I. Transfer Station

 

General Revenue Fund - 097 - N.O.W.E.S.I. Transfer Station

Revenues

2002 2003 2004 2005 2006 2007 Up to July? 2008
Garbage Collection Fees -45,354 -34,682 -47,457 -45,000 -41,804 -75,266 0
Garbage Tag Sales -93 0 0 0 0 0 0
Previous Years Surplus 16,540 3,348 2,195 0 -352 -1291 -17,837
Administration Overhead 1,419 1,560 1,571 2,237 2,386 3,706 0
TOTAL REVENUES -27,488 -29,773 -43,691 -42,763 -39,770 -72,851 -17,837
               
Expenses              
Contract Services 9,984 10,282 11,002 11,601 11,602 20,170 13,100
Insurance 1,133 2,303 1,851 2,740 173 -842 0
Office Supplies 216 162 159 129 0 0 0
Site Maintenance 2,733 1,181 13,105 2,244 3,351 6,830 3,605
Hauling Charges 14,270 15,540 17,574 25,698 23,352 28,857 8,950
Transfer to Equip. Rep. R 2,500 2,500 0 0 0 0 0
TOTAL EXPENSES 30,836 31,968 43,691 42,411 38,479 55,014 25,656

 

The complainant had visited the OIPC website Feb 20, 2009 where the complainant came across this form that needed to be sent to the Regional District of Central Okanagan to be official, so filled it out and sent it along with this email to make the complaint official.

Again jump in revenue is mentioned on this form sent to RDCO

 


Thank you,
North Westsider

 

Feb 21, 2009

To OIPC:

Re: OIPC File # F08-00000 / plus please open a new file?

I submitted two different Freedom of Information Request’s to the Regional District of Central Okanagan. In both requests the Regional District’s answers have not been satisfactory to me and I feel that RDCO has been avoiding answering my question by answering indirectly plus I believe withholding information from me on purpose. It’s a long story.

I currently have one OIPC file #F08-00000 that the information contained in this envelope package is for, plus this same information contained in this envelope package belongs to a new file if the OIPC opens another file.

I sent a second FOI request to RDCO hoping to find answers to my first FOI request to no avail.

I have been trying for a very long time to have RDCO answer my one burning question through either email or these two Freedom of Information request contained in this package. My question to RDCO has always been why a jump in revenue for “Garbage Collection Fees” at the N.O.W.E.S.I. transfer station between 2006 – 2007?

I am tired of asking and never getting a direct answer. As I understand it, Regional Districts are to only charge residents for the service if they actually receive the service. At that time I didn’t see any drastic jump in the amount of new homes being occupied and contributing to the N.O.W.E.S.I. transfer station to come to that amount of revenue jump for garbage collection fees. I suspect that RDCO took the money from some other area who did not receive the NOWESI service. RDCO should be able to show that the money came from residents whom receive the service and then the money went to the operation and maintenance of the same NOWESI transfer station service that those residents use, but I haven’t seen that detailed transaction yet. The same with these other accounts listed in my second FOI request to RDCO dated Sept 25, 2008

I received the latest email from RDCO Communications Coordinator on Feb 16, 2009 saying that RDCO can’t give me the information I am seeking. I get every answer but the answer I am seeking, why the jump in revenue. RDCO should be able to supply that information to me but they don’t.

I am just wondering how many emails and freedom of information act requests this will take to have my question finally answered. I am really sick of these people down at RDCO. I feel they are just laughing at me and trying to waste my time on purpose! I truly believe these people do this on purpose….and I am not joking! I really do feel that way because this is not the only problems I have had with RDCO. I am sure this won’t be the last story!

Government has driven me crazy! Honestly! And then government wonders why I am crazy. Go figure! I just want the answer that’s all!

Thank you,
North Westsider

 

This email below to Communications Coordinator dated Feb 19, 2009 came attached to the letter dated February 24, 2009 banning the complainant from emailing the Regional District anymore.

 

This email (below) that the complainant sent Communications Coordinator about other emails he was not answering, was attached with the letter above.

Subject: Communications Coordinator needs help
From: North Westsider
Date: Feb 19, 2009 7:50 PM
To: Communications Coordinator

To Communications Coordinator:

I sent you some emails yesterday (it was actually over the last few days) which one question was not hard to answer. I take it that you didn't have time to look at your email today Communications Coordinator or maybe you would have answered. It seems that lately you can't seem to answer your email the following day after receiving it. It looks to me like RDCO needs to hire someone to answer emails as the currently employee can't seem to keep up in a timely manner. The question I asked in my email yesterday was such a simple question asking for the date Communications Coordinator posted the water system study for Lower Fintry Feasibility and if Communications Coordinator had time to answer his emails then maybe I would have replied to the questions I asked by now.

Thank you
North Westsider

-----------------------

These are two of the emails that the complainant was referring to that Communications Coordinator had not answered.

Subject: Re: $17,500 water system report
From: North Westsider
Sent: Feb 18, 2009 4:15 AM
To: Communications Coordinator

To Communications Coordinator:

I just noticed a new report on the water studies webpage - April 2008 report from the consultant on Preliminary Groundwater Feasibility Assessment. When did that report get posted to RDCO's website?

Thank you
North Westsider

-----------------------------

Subject: Water Meter Bills
From: North Westsider
Sent: Feb 19, 2009 3:37 AM
To: Communications Coordinator

To Communications Coordinator:

In the Regional District for the water supply systems for residential customers. What was the figure for the most expensive residential water meter bill in each month over the last year and what was the figure for the least expensive water meter bill?

Thank you
North Westsider

-----------------------------

Communications Coordinator had stopped replying to emails the complainant sent after Feb 17, 2009 so the email sent to Communications Coordinator on Feb 18, 2009 was not answered nor the email on Feb 19, 2009 and emails were still not answered on Feb 20, 2009

 

On Feb. 24, 2009 without notice to the complainant, the complainant was blocked from sending email to the Regional District.

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From: Telus.net Postmaster
Date: Feb 24, 2009 2:52 PM
To: North Westsider

Your message could not be delivered.

The recipient's computer rejected your e-mail.
Please verify the recipient's e-mail address and resend.

Recipient: lyla.lindsay [at] cord.bc.ca
Reason: Blocked

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-------------------------------------------------------

Subject: [Fwd: RE: Statement for dumping fees]
From: North Westsider
Date: Feb 24, 2009 2:52 PM
To: lyla.l [at] cord.bc.ca

To Lyla:

I requested through the freedom of information act two requests:

1. Oct 13, 2008 the La Casa transfer station info and correspondence.
2. Dec 24, 2008 correspondence of the North Westside Communities Association - because I recieved no correspondence in the first request Oct 13, 2008.

I have yet to receive either of these requests. I believe that RDCO should have some correspondence with the North Westside Communities Association regarding the La Casa transfer station. Isn't there some correspondence I am missing from my Oct 13, 2008 request, or am I wrong? I have yet to work out the second request, as I did send an email saying that I couldn't afford the $4,290 for the second request, and that I wished to come down to the office at KLO Road to view it instead.

Daniela Pharis is waiting for me to pay the bill invoice #57976 $38.58 but I was waiting to get the rest of the information before I pay the bill as I would like to pay it all at once instead of in pieces. If you have any new information regarding La Casa since my request of Oct 13, 2008 I wish to have any new information as well.

Can you please get back to me about the correspondence I may be missing.

Thank you
North Westsider

 

Subject: Testicle
From: North Westsider
Date: Feb 25, 2009 12:26 PM
To: info [at] cord.bc.ca

To RDCO:

Why was my email blocked?

Thank you
North Westsider

BLOCKED AGAIN

 

Subject: Testicle
From: North Westsider
Date: Feb 25, 2009 4:41 PM
To: Communications Coordinator

Does your email work yet

Nope ... still blocked!

 

Don't miss Chief Administrative  Officer H. R. being smart

Contact the Regional District of Central Okanagan Chief Administrative Officer

Corporate Services
Chief Administrative Officer Responsibility Areas
Corporate Records
Board and Committee Meetings
Administrative Support
Board Support
Information Services
Intergovernmental and Interagency Liaison
Communications and Information
Web Site
Freedom of Information Act
Elections, Referenda and Alternative Approval
Process
911 Emergency Centre
Crime Stoppers Program
Victims/Witness Assistance Program
Regional Crime Prevention Program

 

At one Regional District Board meeting held March 23, 2009 when there were to be the first three readings for a water system bylaw for Upper Fintry to proceed, the Chief Administrative Officer of the Regional District of Central Okanagan told the complainant that the complainant could not take pictures at the Regional Board meeting held that day.  Although one councillor whom works for the media had said they couldn't see why not as the media is permitted to take pictures at Regional Board meetings.

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About the garbage petition that started all this

Click here for more to this story.

This webpage was getting too long so made it two pages ... here is the next page where you will find the NOWESI (Sugar Loaf) transfer station financial documents.

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